Where to find the machine token refresh timestamp for Azure Virtual Desktop session hosts?
We have several AVD Windows 10 session hosts that are currently unassigned but will be eventually (There is a reason they are pre-deployed which can't be avoided). We don't want them to lose their host pool registration in the meantime so I'm working on…
Azure AD Hybrid Identity - Cloud-Only Entra ID User Can't Log Into AVD
Hi, I'm setting up Azure Virtual Desktop (AVD) with Hybrid Identity using Azure AD Connect on my on-prem Active Directory (AD). Everything works fine for on-prem AD users who are synced to Entra ID (formerly Azure AD). They can log in without…
Azure information protection label policy download issue
I have a desktop & AVD : Using AIP 2.16.79 on both devies , issue is on AVD - Getting error in Word - sensitivity - help - Label policy download error. MS word version 2019. User is e5 licensed. Issue: Label policy downloaded error only in AVD win…
Your Remote Desktop Services session has ended.
From time to time my RDP connection gets lost and I am unable to reconnect unless I restart the VM. Please see the detailed error message down below. I am connecting using a static IP and haven't had this problem before, it all started fairly recently…
Issue with Azure Virtual Desktop Scaling Plan
We are currently using following combinations to optimise costs on Azure Virtual Desktop Start VM on connect Scaling Plan We would like to achieve the following requirement to further optimise the costs. 1st virtual machine starts when 1st user…
Unable to login to Azure Virtual Desktop via Bastion
Unable to login to Azure Vitural Desktop via Bastion, I get error "Login failed. Please reconnect and try again. However I'm able to login to the machine via RDP so user and credentials are not the issue.
Why there is no Single session Win-11 AVD Image with Office-365 Apps?
I was checking out the SKUs for AVDs and found there is no SKU for Single session Win-11 AVD Image with Office-365 Apps. May I know why? Here are the Win-11-23H2 images.

How can I resolve Windows 11 Azure Virtual Desktop host pool performance issues with redirect cameras enabled under RDP settings that we are not seeing with Windows10?
We are running into performance issues in Windows 11 Azure Virtual Desktop host pool with redirect cameras enabled under RDP settings. We have the exact same setup with Windows 10 and do not see the performance issues with redirect cameras enabled. Is…
Default Outbound in Azure Will be Retired - Will this affect our Windows 365 Cloud PCs?
We have a large number of Windows 365 Cloud PCs. Will these be affected by the upcoming change to disable default outbound connectivity in Azure VMs?
How to check and solve domain trust check in AVD
I am working on setting up AVD to connect to it via remote desktop tool or via azure. While I've been able to setup the vm and add it to the host pool, the vm remains in an unreachable state. When I check the health check it states that the following…
Persistent RDP Session Behavior in AVD
Here’s a professional support ticket email you can send to Microsoft: Subject: Support Case – Persistent RDP Session Behavior in AVD Dear Microsoft Support Team, We are experiencing an issue with the RDP client used for Azure Virtual Desktop (AVD)…
Important notice: Remote Desktop clients is transitioning to Windows App starting in September 2024
In early September we received a notification with the title matching the title of this thread indicating that Remote Desktop clients used to connect to AVD will be transitioning to Windows App. Will the MSI version of the Remote Desktop app be…

Update to DesktopVirtualization API v. 2024-04-03 or the Latest Preview API Version by 11 March 2025
Our company has received the following email (bottom of the page). I'm new to Azure/AVD and I'm trying to grasp how this impacts my environment before this weekend so that we can avoid downtime. I've reviewed a few Microsoft documents already, but I'm…
The AVD could not detect local microphone device
Hello, I am new to Azure and recently set up an Azure Virtual Desktop (AVD) environment with three virtual machines. However, while the speaker works fine, the microphone from my local computer is not transmitting to the AVD session. I have configured…
Issue with Browser Freezing and Input Lag on AVD When Accessing a Specific URL from Home
When accessing the following URL via Azure Virtual Desktop, the browser freezes or input lag occurs: https://m365.cloud.microsoft/chat/ This issue does not occur when connecting to AVD from the company environment. However, it does occur when connecting…
Azure AVDs are not showing user id assigned and instead showing as unassigned
Hi, In Azure console, under hostpools, there are multiple AVDs in which have user assigned however it is displaying as it is not assigned. I'm able to login correctly and if I run a powershell cmdlet, it is showing the AVD is assigned to a user. If I…
Users cannot get access to my remote app in AVD
Hello! I configured an host pool to give my users access to an app through AVD Remote App. I have configured the Host Pool -> Application Group -> Application, Assignment resources and yet, the Remote app Icon isn't available in Microsoft Remote…
Smart Card Reader not recognized in AVD on Mac.
Morning, I am running a new 2024 Mac with Sequoia 15.0.1. I am attempting to use the Azure Virtual Desktop for my organization. I am able to login to the virtual desktop (VD) from my Mac just fine. I open a browser in the VD then attempt to use my smart…
Azure VDI persistent
Hello guys, Currently im watching the Azure VDI Solution for personal desktops for our collaborators. There's one thing that i want to know, the disk is persistent? If one user restart or turn-off the desktop, will they lose all of their data? Thanks…

I am getting below error message while creating new AVD vms.
Hi All, I am getting below error message while creating new AVD vms. Please assist. The template deployment 'AddVMsToHostPool-813c27ff-fccf-4212-af8b-1f91c8ba60f9-deployment' is not valid according to the validation procedure. The tracking id is…
