Unable to Verify Identity for Azure Login – Error 399287
Dear Microsoft Support Team, I am experiencing an issue while trying to log in to my Azure account. Although I can successfully sign in to my Microsoft account, when attempting to access Azure, I am prompted to verify my identity. However, when I select…
Unable to delete custom domain
I'm unable to delete a custom domain, in order to move it to a different subscription, as there are references to existing users with this domain. However I've already moved these users indentities to the old onmicrosoft.com domain. Because of these…
After enforcing MFA, users cant connect to SQL database through SSMS
My users cant connect to the SQL database using SSMS after we have enabled their MFA. They are using version 18.10 of the SSMS app. This is the error the one user receives. Cannot connect to t####################3. ===================================…
Microsoft Entra Connect and Windows 11 24H2
Dear All, Thank you for your continued support. As the title indicates, we are building an authentication infrastructure that integrates with on-premises AD by implementing Microsoft Entra Connect. In our verification, we confirmed that SSO settings for…

Creating an Azure Free Account
Good day! I'm faced with the problem: "We’re unable to validate your phone number." I am from the Philippines and I am trying to create a free Azure Account and the phone number is not supported by Microsoft Azure. I have already tried going…
Sign-in logs from Microsoft Entra - M365ChatClient
Hi, Recently i have been seeing sign in logs from many user with M365ChatClient Was wondering what is this application that trigger this in the sign-in logs? Thanks Regards, Edmund
Issue with Microsoft Graph API: 403 Forbidden, 404 Not Found, and 501 Not Implemented Errors
Hello, I have integrated Azure AD services into my application and am encountering issues when retrieving user details using the Microsoft Graph API. Specifically, when selecting all user properties, I receive the following errors: 404 Not Found:…
How to fix the message "The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account."?
I tried to login to my university SSO login, then this message appeared, i am using the laptop with my personal microsoft account (outlook.com) and my company's account, is that a problem? then how can I resolve this? Message: AADSTS50020: User account…
FIDO2 Windows login on hybrid joined devices not working when no on-prem AD in sight
We have hybridjoined computers and try to implement FIDO2 login for Windows logins. We have followed the instructions and it all worked fine. But we now start to have some devices (not users) that can't use the FIDO2 login when they don't have the…
Cannot delete an account
Hello, I have an Microsoft account with my Gmail address which I do not use. I keep getting attacks to access my account from various parts of the world. I would like to close my account but it tells me that it is connected to an organization that this…
Conditional access unavailable on Microsoft Entra
Months ago i've exluded a user from a policy on Security | Authentication Methods | Policies | Security | Conditional Access | Policies | Require MFA for internal users (admins not included) - Basic Now i need to exclude another user but all the field…
Change support mail for OAuth approval screen
Hi all, Not sure if this is the right place to ask for on this subject. I'm currently setting up Oauth so my users (on my Saas product) can connect their Outlook account. I'm trying to get it verified and I've added my domain and are in the process of…
Issue with Microsoft OAuth for Outlook: AADSTS50020 - User does not exist in tenant
Hello, I'm developing an application that integrates with Microsoft Outlook via the Microsoft Graph API to fetch unread emails. The authentication flow is based on OAuth 2.0 using the /common/ endpoint to allow both personal Microsoft accounts (Hotmail,…
Sign in failed to Azure
Hi, I recently subscribed to the free pass with the $200 but when logging in to Azure, keep receiving this error message: Sign-in failed Error code: endpoints_resolution_error Error message: endpoints_resolution_error: Error: could not resolve endpoints.…
The domain name in our Entra server has been changed by 3rd party, cannot get in
Hi, Our schools Entra domain has been changed by 3rd parties and now we cannot get into our accounts. Would anyone be able to suggest any solutions how I could try and enter and sort this out? My account has admin rights but when I try to login I get the…
I cannot login to my Azure account
When iI try to login to the Azure portal I get a message to "Enter the code displayed in the Microsoft Authenticator app", but I never get this code. So I cannot access the portal.
How do I add missing permissions to the Power BI Service Principal?
__I am trying to add Power BI Embedded to my Blazor Server app using a service principal (not user delegation). The Power BI Service Principal does not expose API permissions (Report.ReadWrite.All, Dataset.ReadWrite.All, etc.) under Application…
Unable to Manage or Leave 'Microsoft Services' Tenant – Request for Assistance-Azure Active Directory
{ "sessionId": "031aba5f18db4520b28062ff70361d44", "errors": [ { "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist…
How to enable IEF (Identity Experience Framework) in Azure B2C tenant?
I am trying to create B2C policy - a custom policy to get a HTML banner page displayed before the microsoft login screen. For that the custom policies should be enabled in Azure B2C tenant. i have created Azure b2C tenant but the custom policies are not…
Howto fix Entra App launch failed. Correlation ID: 10b488eb-2365-4c2f-8f25-6a2fff98869d
I setup an Enterprise application as OIDC for SSO. I did not setup SAML SSO. In "Myapps" the application is appearing, but when I run it shows an error "App Launch failed. App with ID 6aba272b-e383-44cd-8eda-34c66dfd9546 failed to launch.…