Change support mail for OAuth approval screen

Question

Change support mail for OAuth approval screen

Mike Lundahl 0

Hi all,

Not sure if this is the right place to ask for on this subject.

I'm currently setting up Oauth so my users (on my Saas product) can connect their Outlook account.

I'm trying to get it verified and I've added my domain and are in the process of getting the MPN ID which seems to be mandatory to get it verified?

Now the issue I'm having is that when users go through the approval screen, my personal email (my azure account) is displayed, but I want to have a support email that I use for my business but I can't find where to change this. Would love some help with this.

Sincerely, Mike

Goutam Pratti 2,070 Reputation points Microsoft External Staff

2025-03-10T08:33:21.8733333+00:00

Hello @Mike Lundahl ,

I Understand that you are having an concern when users go through the approval screen, your personal email (my azure account) is displayed, but you want to have a support email that you use for my business. Could you please attach the screen shot where your personal email is displayed so that it will be helpful for better understanding.
Goutam Pratti 2,070 Reputation points Microsoft External Staff

2025-03-11T11:02:38.7666667+00:00

Hello @Mike Lundahl ,

Following up to see to attach the screen shots where your personal email is displayed so that it will be helpful for better understanding.
Mike Lundahl 0 Reputation points

2025-03-11T16:38:17.66+00:00

Hi Goutam,

I think I was mistaken actually. I noticed that it's actually the email I'm connecting with as a user and not the support mail 😅😇. Was testing it out and I thought that was actually the support email for the developer.

my bad.

1 answer

Your answer

Goutam Pratti 2,070 Reputation points Microsoft External Staff

2025-03-10T08:33:21.8733333+00:00

Hello @Mike Lundahl ,

I Understand that you are having an concern when users go through the approval screen, your personal email (my azure account) is displayed, but you want to have a support email that you use for my business. Could you please attach the screen shot where your personal email is displayed so that it will be helpful for better understanding.
Goutam Pratti 2,070 Reputation points Microsoft External Staff

2025-03-11T11:02:38.7666667+00:00

Hello @Mike Lundahl ,

Following up to see to attach the screen shots where your personal email is displayed so that it will be helpful for better understanding.
Mike Lundahl 0 Reputation points

2025-03-11T16:38:17.66+00:00

Hi Goutam,

I think I was mistaken actually. I noticed that it's actually the email I'm connecting with as a user and not the support mail 😅😇. Was testing it out and I thought that was actually the support email for the developer.

my bad.

Answer 1

Goutam Pratti 2,070 Microsoft External Staff

Hello @Mike Lundahl ,

I Understand that you have noticed that it's actually the email your connecting with the user and not with the support mail.

Additionally, you can go through to these documents Email Address Custom Domain , Change Users Email Address to change the email address to the user accounts

Let me know you have additional queries. Happy to assist you further.

I hope the discussion is helpful you can do click Accept Answer so that it can be beneficial for the community members if you have any further query do let us know.

Goutam Pratti 2,070 Reputation points Microsoft External Staff

2025-03-13T09:49:41.8633333+00:00

Hello @Mike Lundahl ,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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Change support mail for OAuth approval screen

1 answer

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