Unable to delete custom domain

Question

Unable to delete custom domain

Christo 0

I'm unable to delete a custom domain, in order to move it to a different subscription, as there are references to existing users with this domain. However I've already moved these users indentities to the old onmicrosoft.com domain.

Because of these reference I get an error that:

"An attempt to delete the domain 'mydomain.com' has failed due to an unexpected error in the domain deletion process. Please try again."

Is there a way to force the renaming of any references to the users via the cli?

where else could there be references lingering for the existing mydomain.com?

Thanks for your help,

Christos

2 answers

Your answer

Answer 1

Christo 0

To answer my own question, it seems that there was a proxy address added to these users, in the form of smtp:@mydomain.com in addition to the smtp:@mydomain.onmicrosoft.com.

You can only? remove this with the Microsoft Graph explorer by running a query:

PATCH https://graph.microsoft.com/beta/users/<object_id_user>/

{

"proxyAddresses": ["smtp:******@mydomain.onmicrosoft.com"]

}

After that the domain can be removed

Answer 2

Hello @Christo,

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue: Unable to delete custom domain.

Solution: Resolved by @Christo.

To answer my own question, it seems that there was a proxy address added to these users, in the form of smtp:@mydomain.com in addition to the smtp:@mydomain.onmicrosoft.com. You can only? remove this with the Microsoft Graph explorer by running a query: PATCH https://graph.microsoft.com/beta/users/<object_id_user>/ { "proxyAddresses": ["smtp:****@mydomain.onmicrosoft.com"]** } After that the domain can be removed

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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Unable to delete custom domain

2 answers

Your answer