Training
Module
Analyze insights with Microsoft Clarity - Training
Interact with Microsoft Clarity dashboards, heatmaps, and recordings to optimize your website's performance.
Block IP addresses in SDK
If you want Clarity to stop tracking certain IP addresses, you can add them to a blocklist. This excludes internal IPs such that related data isn't added to data gathered from your screen's visitors.
- Dashboard: Site Visitors on the list don't contribute to the tracked metrics.
- Recordings: No sessions from visitors on the list are recorded.
- Heatmaps: Screen visitors on the list are excluded from having their activity included on taps map.
Notitie
- Clarity only supports IPv4 addresses. We do not support IPv6 or dynamic IP addresses (for example, VPN). However, we couldn't block IP addresses if the user has both IPv4 and IPv6 as its non-deterministic.
- Mobile devices generally don't have a stable IP so they can't be used for IP blocking.
Notitie
To set up IP exclusion, you need to be an administrator for your project. If you aren't, you can see which IP addresses are blocked, but you can't change anything.
Select a Clarity project. Go to Settings > IP blocking. Select Block IP address.
Tip
You can also block a range of IP addresses. See the next section for details.
On the pop-up screen, make your selections and select Add.
- Name: Enter a friendly name to identify the IP address.
- Block my current IP: Check the box to block your IP address.
- IP address: Enter an IP address or multiple IP addresses separated by a
,.
Once you enter one or more IP addresses, each one is displayed on the IP blocking page.
Notitie
Wait about 15 minutes for the changes to come into effect.
Follow the steps to block a range of IP addresses:
Select a Clarity project. Go to Settings > IP blocking, and select Block IP address.
On the pop-up screen, make your selections and select Add.
- Name: Enter a friendly name to identify the range of IP addresses.
- Block my current IP: Check the box to block your IP address.
- IP address: You can use the CIDR notation
<Ip-address>/<prefix-length>to denote a range of IP addresses. To define the range, append a slash after the initial address, followed by the end address. For example, specify the CIDR range69.89.31.0/24to block the range of IP addresses from69.89.31.0to69.89.31.255.
For more information on CIDR ranges, see Classless Inter-Domain Routing.
Select a Clarity project. Go to Settings > IP blocking, and select the 
icon next to the IP address you want to unblock.
On the pop-up screen, select Remove.
For more answers, refer to FAQ.