Extend Dynamics 365 Customer Engagement (on-premises) on the server

This section describes capabilities to extend Dynamics 365 Customer Engagement (on-premises) on the server. Compared to extensions you can apply on the client, extensions performed on the server are applied consistently regardless of the client application used to interact with the platform. Whenever possible, extensions that apply business logic should be applied on the server.

Write Plug-Ins to Extend Business Processes

Write Workflows to Automate Business Processes

Asynchronous Service in Dynamics 365 Customer Engagement (on-premises)

Azure Extensions for Dynamics 365 Customer Engagement (on-premises)

Extend Dynamics 365 Customer Engagement (on-premises)

Supported Extensions for Dynamics 365 Customer Engagement (on-premises)

The Metadata and Data Models in Dynamics 365 Customer Engagement (on-premises)

Extend Dynamics 365 Customer Engagement (on-premises) on the client

Customize Dynamics 365 Customer Engagement (on-premises)

Package and distribute extensions using solutions

Extend Dynamics 365 for Outlook

Integrate Dynamics 365 Customer Engagement (on-premises) with SharePoint

Integrate Dynamics 365 Customer Engagement (on-premises) with OneNote