A CRM Riff
A mostly Microsoft Dynamics CRM blog with random riffs on music, Microsoft, and the Northwest.
If you work for microsoft and blog, try not to become too popular
Blogging about my team at Microsoft hasn't been problematic for me but then my blog is not that...
Author: Jim Glass Jr Date: 08/22/2007
Search a new way; try Tafiti
I have been playing with the new search engine called Tafiti and luv the functionality! Tafiti,...
Author: Jim Glass Jr Date: 08/21/2007
Pizza and coffee
I love the CustomerThink web site which is full of customer-centric blogs, white papers, and news....
Author: Jim Glass Jr Date: 08/20/2007
CRM Mobile Access from TenDigits
When I think of the CRM Mobile Express I usually think first about the case studies and videos that...
Author: Jim Glass Jr Date: 08/15/2007
Understanding Contacts and Accounts
Because contacts and accounts represent different types of customers, it is not possible to convert...
Author: Jim Glass Jr Date: 08/13/2007
Understanding quick campaigns
One way to add leads to a quick campaign is by selecting them on the Leads list and clicking the...
Author: Jim Glass Jr Date: 08/10/2007
Seattle Weather by David horsey
This, one of Seattle's own David Horsey and my favorite world-renowned cartoonists.
Author: Jim Glass Jr Date: 08/09/2007
Michael Snyder at Sonoma Blogs
If you are not reading this guy/blog, you might want to rethink that. :o) Fake Steve Jobs gives...
Author: Jim Glass Jr Date: 08/07/2007
My Mom and Wife will love this. :o)
In a recent InfoWorld article "Kittens -- the solution to spam?" Microsoft discusses the next idea...
Author: Jim Glass Jr Date: 08/06/2007
Have you updated your CRM help?
We have noticed that many of you still have the online help that shipped when Microsoft Dynamics CRM...
Author: Jim Glass Jr Date: 08/02/2007
Nested Business Units
Microsoft Dynamics CRM supports a single database for a single company. However, you can create as...
Author: Jim Glass Jr Date: 08/01/2007
Scott Adams on becoming a better writer
Scott Adam's "The Day You Became a Better Writer" is a great read and bonus, it's short. :o)...
Author: Jim Glass Jr Date: 07/30/2007
City of London Drives Efficiencies Using CRM
This just in from my friend Ben Piquard. " City of London Corporation is making more efficient use...
Author: Jim Glass Jr Date: 07/27/2007
CRM Community teamwork
Getting the CRM community to work as a team is a lot like working with a band. There are lots of...
Author: Jim Glass Jr Date: 07/25/2007
CRM Permissions GOTCHA ... AGAIN
We get a lot of questions concerning permissions. Some of them are not clearly about permissions but...
Author: Jim Glass Jr Date: 07/17/2007
The best Partner Conf wrap up I've seen so far...
Mike Snyder's Partner conference wrap up is a good read for anyone following Microsoft developer and...
Author: Jim Glass Jr Date: 07/16/2007
Take your Daughter or Son to work day
Today my grandson Nicky has joined me to participate in Microsoft's 'Take Your Daughter or Son to...
Author: Jim Glass Jr Date: 07/13/2007
The honor system by seth godin
From Seth Godin's Blog: "When we move online, though, two things happen. First, word among the black...
Author: Jim Glass Jr Date: 07/12/2007
Get your WPC 07 Videos here
Today is the last day of the Worldwide Partner Conference 07. We have a lot of Microsofties there...
Author: Jim Glass Jr Date: 07/11/2007
Microsoft dynamics crm 3.0 SDK
A customer asks, "Can I develop for CRM in C#?" You will find all the information you need for...
Author: Jim Glass Jr Date: 07/10/2007
Microsoft Dynamics CRM Analytics Foundation
Microsoft Dynamics CRM Analytics Foundation is a business intelligence solution accelerator for...
Author: Jim Glass Jr Date: 07/09/2007
Why I use LinkedIn.com
A friend of mine and coworker Philip Richardson blogged about reaching the Century mark on...
Author: Jim Glass Jr Date: 07/03/2007
The Google and Microsoft weekly highlights
Dare Obasanjo tries to bring some sanity into the leaked e-mail quoting the newly-hired Microsoftie...
Author: Jim Glass Jr Date: 07/02/2007
if you take All the CRM bloggers in the world...
I so appreciate a good blog. Ronald Lemmen has one such blog. But even more interesting he maintains...
Author: Jim Glass Jr Date: 06/29/2007
CRM and the Government
This from CRMBuyer's article "Government Customer Service: No Longer and Oxymoron?" "Many government...
Author: Jim Glass Jr Date: 06/28/2007
What are your business Goals? Know that and then look at CRM toolsets.
Using any business toolsets effectively requires a real investment. You will want to base the...
Author: Jim Glass Jr Date: 06/27/2007
Seattle Times - Microsoft Parking structure to hold 5,000 vehicles
This is absolutely amazing to me. I putt past this new work on my scooter every morning and had no...
Author: Jim Glass Jr Date: 06/22/2007
Make a suggestion/search for Solutions/Update your help
There is a specific page on Microsoft.com where you can request features for consideration in a...
Author: Jim Glass Jr Date: 06/20/2007
Four technologies for growing your business - Entrepreneur.com
This is for your customers. Show it to them and discuss their options. Assuming they have set their...
Author: Jim Glass Jr Date: 06/19/2007
Welcome to the Microsoft Visitor Center
Walk into the doors of the Microsoft Visitor Center and you will be surrounded by the sights,...
Author: Jim Glass Jr Date: 06/15/2007
Have You wanted to give Microsoft feedback?
I can't count the times that I've wanted to give Microsoft feedback but didn't because I'd have to...
Author: Jim Glass Jr Date: 06/14/2007
Have y'all looked at the CRM Dev Center on MSDN?
Our team has spent a lot of time rolling out the all-new Microsoft Dynamics CRM developer center on...
Author: Jim Glass Jr Date: 06/12/2007
Beware of Fake microsoft security alerts
ComputerWorld, June 08, 2007 "With Microsoft Corp.'s monthly patch release expected on Tuesday,...
Author: Jim Glass Jr Date: 06/11/2007
Power cord - A thing of the past?
From NewsFactor Business - "Along with LPs, audio tape, and dial-up modems, children of the future...
Author: Jim Glass Jr Date: 06/08/2007
"how i became a professional blogger" - via Yehuda
I was reading through my RSS blog list and came across this very interesting pointer at gapingvoid:...
Author: Jim Glass Jr Date: 06/07/2007
15 years at Microsoft - My story
In March of 1992 I left active duty in the Corps of Engineers (Army) and moved my family back to...
Author: Jim Glass Jr Date: 06/07/2007
TAGSPACE Will change the way you work
This from my friend Korby Parnell: Tagspace is a Web-based “social bookmarking” service that will...
Author: Jim Glass Jr Date: 06/06/2007
CRM Training - Redux
Whether you're just beginning to learn about Microsoft Dynamics or a related business product, or...
Author: Jim Glass Jr Date: 06/04/2007
Windows Live Writer - Beta Two is out in the wild!
The latest version of Windows Live Writer is now available and I have to say for those of us with...
Author: Jim Glass Jr Date: 05/31/2007
80 degrees and clear skies - Where'd that come from
Frank Glass was blogging yesterday about the fabulous weather we have been enjoying for a while now...
Author: Jim Glass Jr Date: 05/30/2007
Microsoft on Second life
I've been reading on a number of sites about the Second Life phenomenon. Having read Neal...
Author: Jim Glass Jr Date: 05/29/2007
Forums vs. Newsgroups Redux
In my last blog comparing forums and newsgroups I compared and contrasted some of the features of...
Author: Jim Glass Jr Date: 05/29/2007
Why People fail Boot camp (or life?)
As we approach Memorial day in the United States I thought I'd share some experiences from my...
Author: Jim Glass Jr Date: 05/25/2007
SynaxisWorks on Specialization
I stumbled across the Synaxis Speaks blog the other day that I've been meaning to mention. I don't...
Author: Jim Glass Jr Date: 05/24/2007
CRM Sandbox Prototype on codeplex
The CodePlex CRM Sandbox is a new place to find customer provided CRM code solutions. It has been a...
Author: Jim Glass Jr Date: 05/23/2007
The GAme of Business?
Hmm... this recent post in the NYT would be something my kids might appreciate. New York Times:...
Author: Jim Glass Jr Date: 05/21/2007