A CRM Riff
A mostly Microsoft Dynamics CRM blog with random riffs on music, Microsoft, and the Northwest.
Titan Video: Workflow Investments
Back in April the Channel Nine folks gave you a taste of some of the interesting work going on in...
Author: Jim Glass Jr Date: 11/21/2007
Channel 9: CRM 4 (Titan) Overview
Is it possible that someone in the CRM world hasn't seen this on Channel 9 Forums? This is a nice...
Author: Jim Glass Jr Date: 11/16/2007
Free Rice to the United nations
Here's a fun vocabulary game for a good cause. For every word you get right, the site donates ten...
Author: Jim Glass Jr Date: 11/15/2007
On Facebook: the Microsoft dynamics CRM group
I love it when I finally get to spill the beans. I've created the Microsoft Dynamics CRM group to...
Author: Jim Glass Jr Date: 11/14/2007
Getting the design right and the right design - Bill Buxton
Here is just some of the latest research into how create stellar user experiences: Bill Buxton’s...
Author: Jim Glass Jr Date: 11/13/2007
Luv Mitch's Latest Blog on the Birthday Notify utility
I found this blog called Using Metadata to make intelligent programming decisions by MVP Mitch Milam...
Author: Jim Glass Jr Date: 11/12/2007
Mitch is doing the CRM customization thang again.
CRM MVP Mitch Milam blogs about "Adding a toolbar button to create new related entities". One of the...
Author: Jim Glass Jr Date: 11/09/2007
It's just beautiful...
A friend of mine is helping an old fellow sell his bass sax. So he pinged me for help in appraisal....
Author: Jim Glass Jr Date: 11/08/2007
Great disclaimer...
I saw this in the comments on Raymond's site and it just made me laugh. I also wonder if this fellow...
Author: Jim Glass Jr Date: 11/07/2007
CRM Dashboards - Sign me up?
Have you ever considered, or been asked to consider, creating a Microsoft Dynamics CRM dashboard?...
Author: Jim Glass Jr Date: 11/05/2007
We are smarter than me
A friend of mine heard an interview about this organization https://www.wearesmarter.org/ on the...
Author: Jim Glass Jr Date: 11/01/2007
Tap, tap, tap...
Two men were walking home after a Halloween party and decided to take a shortcut through the...
Author: Jim Glass Jr Date: 10/31/2007
c360, Gotta luv the CRM 4.0 Push
c360's Core Productivity Pack is being released in conjunction with Microsoft CRM version 4.0. The...
Author: Jim Glass Jr Date: 10/30/2007
How can leads be assigned en masse to a dealer?
By default, Microsoft Dynamics CRM does not include a “dealer” record type. If your implementation...
Author: Jim Glass Jr Date: 10/29/2007
Advanced find: Searching by Territories
I saw a question about searching by territories and I thought to myself, "Hmm... another user who...
Author: Jim Glass Jr Date: 10/24/2007
CRM 3.0: Enterprise Performance and Scalability
There is a new white paper called Microsoft Dynamics CRM 3.0: Enterprise Performance and...
Author: Jim Glass Jr Date: 10/23/2007
Video: Aaron Elder talks about custom CRM Development
I read everything Aaron puts in his blog at invokesystems, a Microsoft Dynamics CRM Developer's...
Author: Jim Glass Jr Date: 10/19/2007
CRM Bookshelf
Planning CRM implementation is the most important part of a good CRM program. Here are some...
Author: Jim Glass Jr Date: 10/17/2007
Richardson: Titan Workflow videos
Phil Richardson provides three screencasts demonstrating workflow in Microsoft Dynamics CRM 4.0. He...
Author: Jim Glass Jr Date: 10/15/2007
Windows Live SkyDrive updated
Windows Live SkyDrive has just been updated with some new features, and with more storage. You can...
Author: Jim Glass Jr Date: 10/12/2007
ChannelWeb: Ballmer Envisions A New Course For Microsoft
In this article Steve Ballmer waxes poetic about the future of Microsoft development and new...
Author: Jim Glass Jr Date: 10/11/2007
The Microsoft DYnamics NAV Team is blogging
My good friend Ilana Smith, the original blog mistress to the Dynamics CRM team, is now leading the...
Author: Jim Glass Jr Date: 10/10/2007
Microsoft dynamics CRM group on linkedin.com
This relatively new group on LinkedIn.com is growing by leaps and bounds. Philip Richardson writes...
Author: Jim Glass Jr Date: 10/08/2007
This weekend: An Eppelsheim bass sax story
Some people buy boats. Others buy vacation property. I buy musical instruments. I have a small...
Author: Jim Glass Jr Date: 10/05/2007
First Preview of CRM 4 by Stunware.com
Michael introduces the world to Microsoft Dynamics 4.0 aka Titan in his A first preview of Microsoft...
Author: Jim Glass Jr Date: 10/03/2007
Free Second Chance at CRM Certification exam
Today the CRM Team Blog ran this announcement: Starting September 15 and running through Jan. 31,...
Author: Jim Glass Jr Date: 10/02/2007
School Time with Microsoft Dynamics CRM
Picture from MaryVale8 at photobucket. School systems today face many challenges: tighter budgets,...
Author: Jim Glass Jr Date: 10/01/2007
Nectarine's 'Barely out of beta'
Fresh from the Nectarine bat-cave. BTW, I'll be glad when my editor of choice fixes the way it's...
Author: Jim Glass Jr Date: 09/27/2007
TMCnet reports: CRM GROWTH AND COMPETITION ON THE UPSWING
In the TMCnet article titled CRM Growth and Competition on the Upswing, dated today, a study...
Author: Jim Glass Jr Date: 09/26/2007
Halo 3 - The wait is over
This is mostly for my Grandson. Nick, when you finish your homework tonight, I have an unopened copy...
Author: Jim Glass Jr Date: 09/25/2007
Microsoft's Day of Caring
Friday was Microsoft's observance of the King County Day of Caring. For the fourth year in a row I...
Author: Jim Glass Jr Date: 09/24/2007
Creating Reports in Microsoft Dynamics CRM
Can I say that I just don't think people are reading some of the docs? I was in a meeting with a...
Author: Jim Glass Jr Date: 09/19/2007
Data Cleansing in CRM databases
Question: We are doing a mail merge to hard copy. Unfortunately many contacts were not typed...
Author: Jim Glass Jr Date: 09/18/2007
Titan Book at Amazon
Our friends at Sonoma Partners announces the pre-order of the Book 'Microsoft Dynamics CRM 4.0'....
Author: Jim Glass Jr Date: 09/16/2007
Students get Microsoft office at discount
I really like that Microsoft has always provided Microsoft Office at a steep discount for students....
Author: Jim Glass Jr Date: 09/14/2007
Hugh Macleod: The Trick to Marketing
Author: Jim Glass Jr Date: 09/13/2007
CRM Tricks and Tips from users - Redux
The Tricks and Tips from Users is for the community to share best practices and tips about using...
Author: Jim Glass Jr Date: 09/11/2007
CRM Software Development Kit (SDK)
Microsoft CRM has a Software Development Kit (SDK) available online and for download. Some of the...
Author: Jim Glass Jr Date: 09/10/2007
Riga talks about 'Titan' Early adopters
Ben Riga is starting a series of highlights of some of the early adopters of the Microsoft CRM...
Author: Jim Glass Jr Date: 09/07/2007
Microsoft company Meeting - 2007
The Channel 4 travel report lady warns that this morning's traffic might be busier because of the...
Author: Jim Glass Jr Date: 09/06/2007
Microsoft's Silverlight makes its debut
The Seattle Times reports: "One of Microsoft's most anticipated new products is a free, tiny...
Author: Jim Glass Jr Date: 09/05/2007
Monsters, Titan CTP3 and This holiday weekend
Just in case you haven't been keeping up with Phil's blog lately might find this tidbit about the...
Author: Jim Glass Jr Date: 08/31/2007
Bookcase: The old new thing: practical Development throughout the evolution of Windows
Every once in a while a book that you should read for work turns out to be a great read. The Old New...
Author: Jim Glass Jr Date: 08/30/2007
Reed Smith picks Microsoft Dynamics CRM
Addict 3D reports Microsoft Dynamics CRM Selected by Reed Smith, "Microsoft and Client Profiles...
Author: Jim Glass Jr Date: 08/28/2007
Protect your computer, protect your data
Q: If I leave a computer running, but doing nothing but setting there, is there any danger of...
Author: Jim Glass Jr Date: 08/27/2007
CRM Documentation Feedback
I monitor the CRM Doc Feedback alias and am amazed that so many people take the time to thank the...
Author: Jim Glass Jr Date: 08/23/2007