111 questions
111 questions with Windows Windows Client for IT Pros Identity and access User logon and profiles tags
1 answer
Bitlocker Recovery Key
Please help me. Need Recovery Key for Bitlocker Recovery ID: 17FC40F7-DD3C-484A-AA1B-D1849C177F3E.
asked 2025-03-11T22:27:26.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Arnold Garcia
0
Reputation points
answered 2025-03-13T08:23:19.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIX%3C/text%3E%3C/svg%3E)
Ian Xue-MSFT
40,591
Reputation points Microsoft External Staff
1 answer
How do I stop Windows Security login pop up
Hello, This pop up keeps coming up about every hour on my computer. This Basecamp was a program I was part of but no longer have access. I recently moved over to the new laptop and the popup is still coming up. Please help me to disable.
asked 2025-02-24T01:44:51.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 73%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Brett Dellar
0
Reputation points
answered 2025-03-04T07:14:23.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 17%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZH%3C/text%3E%3C/svg%3E)
Zunhui Han
3,810
Reputation points Microsoft External Staff
9 answers
As of update 24H2, Shared PC Guest account no longer works on domain-joined PCs
Hello all, At our school, a number of domain-joined PCs using the SharedPC function to allow both domain and guest user sign-on will no longer allow the Guest option after updating to 24H2. Upon clicking Sign In, you are met with about half a second of a…
asked 2024-10-30T16:20:38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered 2025-02-26T14:50:04+00:00
Anonymous
27 answers
Issues with 24H2 and UAC prompts and screen lock?
-Edit: Adding what I have found to be the fix below my original post content -Edit 2: It seems that my fix did not work for someone else reporting the same problem. My issues seemed to go away after updating my lock screen settings, but this does not…
asked 2024-11-05T17:03:14+00:00
Anonymous
answered 2025-02-25T23:57:51+00:00
Anonymous
11 answers
Windows 11 "Even better, use an online account" link isnt working, page keeps refreshing when i click it and nothing happens
i am trying to set up multiple different models of laptops and i keep getting greeted with the same issue: at the screen that says: Who's going to use this device? You'll use this name to sign in to your device. Enter your name Name: Even better, use an…
asked 2025-02-05T19:51:44+00:00
Anonymous
answered 2025-02-24T13:03:38+00:00
Anonymous
5 answers
No PIN option, but pin is required??
So this morning my computer (Windows 11 Surface) was all working fine. After returning to it after a lunch break, it was on shut down - everything normal so far. After I would swipe up to use facial recognition, but it didn't work and said "your…
asked 2025-02-18T19:25:35+00:00
Anonymous
answered 2025-02-19T14:54:24+00:00
Anonymous
1 answer
Issue with a deleted user in microsoft entra
I'm having an issue where we deleted a user previously, he rejoined the company and we recreated his account, since then thought we've been getting a sync error in entra. We removed the conflicting account and the error goes away, on the next re sync…
asked 2025-02-17T10:15:44+00:00
Anonymous
answered 2025-02-17T13:25:10+00:00
Anonymous
5 answers
One of the answers was accepted by the question author.
unknown calling
An unknown person call me on phone permanently on behalf of Microsoft corporation. He tells me that other users use my account and he would like to help me. Can it be possible or I face with a hacker ?
asked 2025-02-12T11:02:31+00:00
Anonymous
answered 2025-02-12T12:46:50+00:00
Anonymous
6 answers
WMI registry issues that can't be resolved by resetting the WMI registry - Windows 10
This issue is occurring in a Windows 10 environment. I've had an issue arise in our environment that our application deployment and inventory tool is showing inaccurate data for around 10 percent of the workstations in our environment. The support for…
asked 2024-12-27T16:06:41+00:00
Anonymous
answered 2025-02-11T12:12:14+00:00
Anonymous
1 answer
Invalid Client Error while setting up new computer
I am setting up a new employees computer and when attempting to log them into their Microsoft business account I get the following error, business assist is as usual way too slow in getting back to me. This is time sensitive and I thought the community…
asked 2025-02-06T22:29:59+00:00
Anonymous
answered 2025-02-07T05:56:14+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
Not showing administrator account
In my Lanova laptop i used my company email id and i make another local account and make as administrator. After next restart i cant view the local account. now i sign in with my company email account. also i cant do anything where need administration…
asked 2025-01-29T10:20:48+00:00
Anonymous
answered 2025-01-30T08:06:17+00:00
Anonymous
1 answer
ADUser account locked but still can login,
Hello, I have an issue with my ad account, which has been locked for a long time. but same computer still able to connect to it (autologon) . I've checked all credentials, Task Scheduler, and app credentials, and I can confirm that the account isn't…
asked 2025-01-24T07:28:37+00:00
Anonymous
answered 2025-01-27T02:39:52+00:00
Anonymous
2 answers
I’m locked out of my window 10/11 and can’t remember my password to the old account I had some years ago, how do I restore my password email is ******@gmail.com which I no longer use
I’m locked out of my window 10/11 and can’t remember my password to the old account I had some years ago, how do I restore my password email is ******@gmail.com which I no longer use
asked 2025-01-23T20:18:33+00:00
Anonymous
answered 2025-01-24T08:18:10+00:00
Anonymous
1 answer
EFS encryption when there is more than 1 personal certificate
Hi there. I currently have 2 personal certificates imported, and I would like to know, when trying to encrypt a file using NTFS's EFS encryption, what will be the default / first certificate to be used? Thank you in advance for the help !
asked 2025-01-17T16:31:03+00:00
Anonymous
answered 2025-01-20T08:15:35+00:00
Anonymous
3 answers
Windows Hello problem
I have multiple reports from users that Windows hello functions (Pin, Fingerprint, face recognition) no longer work after we perform a name change to their AD accounts on our network. We try completely removing/rebuilding profiles (Both noninvasive and…
asked 2025-01-14T16:23:54+00:00
Anonymous
answered 2025-01-16T08:44:32+00:00
Anonymous
1 answer
Permission issues fixed then revert back to "You don't have permission... etc.
I recently had to upgrade to Windows 10 from 7. I avoided it as long as possible, because that also outdates some of my software, but websites I have to use required it. Now, once I create a file and then want to share it with a client, I'm told…
asked 2025-01-13T22:47:38+00:00
Anonymous
answered 2025-01-15T10:11:21+00:00
Anonymous
1 answer
Issue with Login to Organizational Account
experiencing a login issue with one of my organizational accounts. I have two accounts associated with my organization: ******@test1.com ******@test2.com When I attempted to log in using ******@test2.com, I received an error message indicating that…
asked 2025-01-10T16:38:19+00:00
Anonymous
answered 2025-01-13T06:58:07+00:00
Anonymous
1 answer
Settings app is blank after 2024H2 update,
After the Windows 11 2024H2 update, any of our domain-joined workstations get a blank page instead of the Settings app, and things like volume control and Window+P no longer work. The problem is in local and domain profiles, goes away if taken off the…
asked 2025-01-02T18:31:36+00:00
Anonymous
answered 2025-01-03T09:08:13+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
How change the window sound setting for all login user
When the Teams meeting share screen includes sound will reduce the volume cause the sound detect communication activity. Since the Pc have a lot of user login meeting, not all user already know the sound setting. Can I change the detect communication…
asked 2024-12-31T03:42:53+00:00
Anonymous
answered 2025-01-02T03:23:52+00:00
Anonymous
1 answer
Please I need help, our work email is not responding with authenticator while other emails are getting prompt, I can't access any Microsoft applications
Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Error Code: 50089 Request Id: 9b09ed4d-b94a-4b5a-a1da-c4bdca9c3500 Correlation Id: cd6f11e0-*removed PII* Timestamp: 2024-12-29T15:16:41Z Flag…
asked 2024-12-29T15:32:21+00:00
Anonymous
answered 2024-12-30T08:42:37+00:00
Anonymous