Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,317 questions
0 answers
How to resolve Conditional Access coverage gaps?
How can I reconfigure Conditional Access to cover the below apps that are showing as not covered? I'm unable to see them as Applications to add to policies.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 51%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED0%3C/text%3E%3C/svg%3E)
1 answer
Authenticater won't link outlook email
I can't get one of my outlook email accounts to link with my authenticator to let me sign. When I try to add the account to my authenticator it keeps wanting to verify the account in the authenticator, but it isn't even linked to my authenticator for me…
asked 2025-03-12T14:27:57.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 50%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Andrew Johnson
0
Reputation points
edited an answer 2025-03-14T02:53:42.96+00:00
Shah Baig
15
Reputation points
1 answer
I am trying to connect the VPN access and I am not getting authentication message on my phone although my professional account is already being added in the Microsoft authenticator app
I am trying to connect the VPN access and I am not getting authentication message on my phone although my professional account is already being added in the Microsoft authenticator app
asked 2023-12-06T04:15:53.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 94%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
ravi shukla
5
Reputation points
answered 2025-03-13T23:48:16.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VasimTamboli
5,120
Reputation points
1 answer
I can't get my Microsoft authenticator to work properly.
I am experiencing the following issues authenticator app approval phone login turned off My account is set up as a passwordless account with Microsoft authenticator enabled, and when I recently used the authenticator app to approve a login, I was…
asked 2025-02-21T05:09:30.57+00:00
Bill Wu
5
Reputation points
answered 2025-03-13T22:39:23.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
محمد البرحوش
0
Reputation points
0 answers
I removed the code with a mistake and I can’t remove it from my Roblox account without the code
So my problem is that I was with a mistake removed the code generator from only authentication app but my Roblox account is still connected to the authentication but I can’t have the code because I deleted it for a mistake
asked 2025-03-13T21:37:29.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEW%3C/text%3E%3C/svg%3E)
Edvin wallgren
0
Reputation points
asked 2025-03-13T21:37:29.2033333+00:00
Edvin wallgren
0
Reputation points
0 answers
Microsoft Authenticator
Can I have the same Microsoft Authenticatro on different mobiles?
asked 2025-03-13T20:02:55.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 3%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
HelpDesk Maurício
0
Reputation points
asked 2025-03-13T20:02:55.9533333+00:00
HelpDesk Maurício
0
Reputation points
1 answer
Authenticator App not allowing to add account
I unable to add a Business Account to the Authenticator app. When i try it says it has sent a code to the app - which i cant get to as i am trying to set it up. If i try another option it also sends a code to the authenticator app which i cant get…
asked 2025-03-13T07:40:17.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Matthew O'Callaghan
0
Reputation points
answered 2025-03-13T19:50:38.39+00:00
Jose Benjamin Solis Nolasco
706
Reputation points
2 answers
Autenticaor on a new cell phone
I installed the Autenticaor app on a new device and signed in with my Microsoft account, but I can't restore the data from the Clound. Cloud backup is active on the old phone. What can I do?
asked 2025-03-13T09:52:42.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kevin
0
Reputation points
answered 2025-03-13T19:09:22.46+00:00
Jose Benjamin Solis Nolasco
706
Reputation points
0 answers
Authenticator app not sending an authenticator code
I have Authenticator set up on an online account, but I am not receiving the authenticator code through to my phone and am therefore unable to access the online account.
asked 2025-03-13T14:59:45.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lesley Chandra
0
Reputation points
asked 2025-03-13T14:59:45.85+00:00
Lesley Chandra
0
Reputation points
2 answers
Issues with Teams on Iphone
Good morning, Recently, I have been experiencing issues with Teams. As soon as I open Teams on my iPhone, it immediately redirects me to the Authenticator app, after which I am taken straight to a Microsoft error page. The error I receive is as…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,895 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,317 questions
asked 2024-12-24T09:20:07.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Marco Olinga
15
Reputation points
commented 2025-03-13T14:41:44.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 57.99999999999999%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
CHRISTOPH HOELKEN
10
Reputation points
0 answers
Can't log in to Microsoft account with Microsoft Authenticator
I want to log in to https://admin.microsoft.com/ (******@XXXX.onmicrosoft.com ,This account is the only manager) After entering the password, you will be asked to enter a verification code. But the phone I used to install Microsoft Authenticator on is…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
1 answer
New phone, external account, "action required" and I don't have a QR
So, basically the title. I've replaced my phone (still have the old one), I've managed to transfer all my accounts to the new phone. Private and work-emails/accounts seem to be working fine, but I'm also using the app to log into a few external…
asked 2022-06-29T06:37:29.663+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 47%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Magnus
11
Reputation points
commented 2025-03-13T11:33:42.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 7.000000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Elena Cachofeiro Izu
0
Reputation points
0 answers
Authenticator refuses to use cloud backup.
I have managed to add the Microsoft's own authenticator codes to new phone, both can verify my Microsoft accoutn, issue is with the rest of authenticator codes stored inside the Authenticator, which I use for our numerous client environment…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 79%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
How to restore back my Authenticator?
I have Microsoft 365 trial developer subscription for my study purpose. I’ve set MFA on my tenant with Microsoft Authenticator App verification as only method (no sms, no email). I’ve got new Phone and old is restored to factory defaults. No Microsoft…
asked 2025-03-08T14:19:34.5466667+00:00
Soe Yarzar Win
0
Reputation points
commented 2025-03-13T10:23:55.78+00:00
Soe Yarzar Win
0
Reputation points
0 answers
Issues with MFA While Switching Azure AD B2C Directory
Encountering difficulties with Multi-Factor Authentication (MFA) when attempting to switch directories in Azure AD B2C. Currently logged in and registered with Microsoft Authenticator, using the same account for both MFA and the Azure portal. Can access…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
I cannot sign into my Authenticator app on my phone. It asks me to retrieve the code from the app while I am on the app??? I am only the admin of my account.
I cannot sign into my Authenticator app on my phone. It asks me to retrieve the code from the app while I am on the app??? I am only the admin of my account. There is no other way to retrieve the account. I did not gave the phone number. I tried to call…
asked 2025-03-13T08:11:35.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sohail Anjum
0
Reputation points
asked 2025-03-13T08:11:35.87+00:00
Sohail Anjum
0
Reputation points
0 answers
Hello, I am a mail administrator, and my phone with the Authenticator was lost. How can I contact Microsoft support to reset the authenticator?
Hello, I am a mail administrator, and my phone with the Authenticator was lost. How can I contact Microsoft support to reset the authenticator? The recovery form does not help, at the second stage an unexpected error is displayed, data on the backup…
asked 2025-03-13T05:11:40.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 78%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Богдан Курбанов
0
Reputation points
asked 2025-03-13T05:11:40.2933333+00:00
Богдан Курбанов
0
Reputation points
3 answers
One of the answers was accepted by the question author.
How can I transfer my Microsoft Authenticator app to a new device without losing my configured data?
I need to perform a factory reset on my Android device and want to know the correct way to move my Microsoft Authenticator app, including my configured accounts and codes for two-factor authentication, to a new device. Can someone explain the proper…
asked 2024-05-07T23:22:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE6%3C/text%3E%3C/svg%3E)
EnoScott-6247
90
Reputation points
commented 2025-03-13T02:11:02.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 19%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
S Krishnan
0
Reputation points
0 answers
Como fazer com que o Authenticator mostre o código de validação para entrar no Power Bi
Estou tentando entrar na minha conta corporativa ou de estudante no power bi. Ocoore que após preencher login e senha pede para inserir um codigo gerado pelo Authenticator. Só que nenhum código é gerado pelo Authenticator. As vezes o próprio…
asked 2025-03-12T17:21:53.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ronaldo Bigs
10
Reputation points
commented 2025-03-12T22:49:35.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 83%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Vazquez Marquez, Kevin Martin
0
Reputation points
0 answers
Lost Authenticator
I had and used the Authenticator app on my old phone and when upgrading phones, I lost all of my old authenticators and I was wondering if it is possible to recover them. I don’t know if there is a cloud where it is saved to.
asked 2025-03-12T19:33:58.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 25%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jonathan Elmore
5
Reputation points
asked 2025-03-12T19:33:58.47+00:00
Jonathan Elmore
5
Reputation points