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6 個問題
Hello,
According to your description, after updating the KB5051989, an error occurs in the remote desktop connection, which is most likely caused by updating the system, and the following are some possible solutions that you can try to troubleshoot and fix:
- Ping the IP address of the destination server for a long time to check whether the network connection is stable. If the network is unstable, try restarting your router or checking your network adapter settings.
- Windows Remote Desktop uses TCP and UDP protocols by default, and UDP instability can cause the connection to drop. UDP can be disabled by pressing "Win + R" to open execution, typing gpedit.msc to open the Group Policy Editor, navigating to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client. Double-click Disable UDP on the client, select Enabled, and then tap OK.
3.Open the Remote Desktop connection client, go to the Experience tab, and uncheck Persistent bitmap cache. If the connection is dropped frequently, you can try setting the experience to LAN and checking all the options.
- Run the System File Checker (SFC) tool to fix potentially corrupted system files: Open a command prompt with administrator privileges, type sfc /scannow, and press Enter. Wait for the scan to complete, and the system will automatically fix the file corruption issues found.
- If the problem appears after an update, you can try temporarily uninstalling the recent Windows update and wait for Microsoft to release a fix.
I hope this information helps.
Best regards
Jingjing Wu