Viva Glint's Quarterly Engagement Survey template
Microsoft Viva Glint saw a shift in focus on what is most important to the happiness and success of employees since the mid-2020 because of the COVID-19 pandemic and other global factors. For this reason, we knew we needed to reexamine our current measures of employee engagement (2018) to ensure we're focusing on the most meaningful engagement drivers for this modern era.
We analyzed over 350 million employee survey responses collected since 2020 to determine the employee experiences that were most predictive of engagement - happiness at work and willingness to recommend the company. We discovered some new key driver themes, which resulted in a new top-20 list of core engagement drivers. Additionally, we identified several other drivers that may be beneficial for consideration by individual organizations.
How we arrived at the Viva Glint Quarterly Engagement template
The result of our re-examination of the focus of engagement is a modernized framework (early 2022) called People Success Elements. These elements are six constructs: Purpose, Clarity, Growth, Empowerment, Connection, and Wellbeing. The constructs summarize the fundamental needs and expectations that are most critical to a person’s holistic life experience (not only their work experience) and that best shape an environment for high engagement.
Quarterly Engagement Survey items
| Item Number | Item Name | Item Text |
|---|---|---|
| 1 | eSat | How happy are you working at [Company Name]? |
| 2 | Recommend | I would recommend [Company Name] as a great place to work. |
| 3 | Prospects | I am excited about [Company Name]'s future. |
| 4 | Values | People at [Company Name] live the company values. |
| 5 | Belonging | I feel a sense of belonging at [Company Name]. |
| 6 | Communication | [Company Name] does a good job of communicating with employees. |
| 7 | Continuous Improvement | [Company Name] continually improves the way work gets done. |
| 8 | Inclusive Leaders | Leaders at [Company Name] value different perspectives. |
| 9 | Leadership | I have confidence in the leadership team. |
| 10 | Collaboration | Teams at [Company Name] collaborate effectively to get things done. |
| 11 | Feedback | [My Manager] provides me with feedback that helps me improve my performance. |
| 12 | Growth | I have good opportunities to learn and grow at [Company Name] |
| 13 | Purpose | The work that I do at [Company Name] is meaningful to me. |
| 14 | Role | My role is an excellent fit with my strengths. |
| 15 | Prioritization | I know what I should be focusing on right now. |
| 16 | Recognition | I feel satisfied with the recognition or praise I receive for my work. |
| 17 | Empowerment | I feel empowered to make decisions regarding my work. |
| 18 | Resources | I have the resources I need to do my job well. |
| 19 | Care | At work, I feel cared about as a person. |
| 20 | Company Support | I feel well supported by [Company Name] at this time. |
| 21 | Work Life Balance | I am able to successfully balance my work and personal life. |
| 22 | Action Taking | I believe meaningful action will be taken as a result of this survey. |
| 23 | Start Doing | What should we start doing (or do more of) to improve results? |
| 24 | Stop Doing | What should we stop doing (or do less of) to improve results? |
| 25 | What Else | What else is on your mind? |
View and export the core survey driver items in-platform
You can view the core drivers in the platform when you create a new Quarterly Engagement survey. From your admin dashboard:
- Select Survey Program, then + New Program, and then the Quarterly Engagement card and Create Program.
- In Program Summary, select Questions (can't be selected until the pages prior are set up).
- The template items populate.
Add items to your Quarterly Engagement survey using the Question Library
There are other items to consider as important drivers of engagement and they can be added to any engagement survey. Search the item name in the Question Library and add to your Engagement survey:
| Item Text | Core Driver |
|---|---|
| I rarely think about looking for a job at a different company. | Retention |
| I plan to be working at <COMPANY_NAME> two years from now. | Intent to stay |
| <COMPANY_NAME> delivers a great customer experience. | Customer Focus |
| I understand how <COMPANY_NAME> plans to achieve its goals. | Strategy |
| I have good career opportunities at <COMPANY_NAME>. | Career |
| Diverse perspectives are valued at <COMPANY_NAME>. | Inclusion |
| Top leaders demonstrate a visible commitment to diversity. | Diversity Commitment |
| I would recommend my manager to others. | Manager |
| Overall, I am satisfied with how decisions are made at <COMPANY_NAME>. | Decision Making |
| I am encouraged to find new and better ways to get things done. | Initiative |
| Everyone at <COMPANY_NAME> has an equitable opportunity to succeed. | Equitable Opportunity |
| <COMPANY_NAME> takes a genuine interest in the employees' well-being. | Well-Being |