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Acronyms Defined

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From Anne Stanton's blog Tidbits on Microsoft Dynamics CRM:

"What are all those acronyms? For those who actually wonder.

CRM : Customer Relationship Management - similar and competitive products include SAP, Siebel, Maximizer, ACT!, Goldmine, Onyx, ContactEase, ResultsCRM, and many, many more.

IIS: Internet Information Server - Related to web services (hosting and running websites) and because Dynamics CRM is a Software as a Service application (SaaS), IIS is a key factor  in the installed CRM footprint.

SaaS: Software as a Service - No this is not really the same as hosted software or Application service provider (ASP) for those of you with years of computer experience under your belt.  SaaS applications are programmed and designed to run "as a website. What this means is that capturing and sharing data via the web is built into the application.

MOSS 2007: Microsoft Office SharePoint Server - A very complimentary product to Dynamics CRM.  MOSS is positioned as a Content Management System (although it can be many other things) and when installed with Dynamics CRM offers  an amazingly synergistic system of document management and people management.

WSS: Windows SharePoint Services - SharePoint without the server. Powerful and yet positioned very differently. Think InTRAnet an internal website for your company."

I'm currently listening to Yours by Seattle's own Sara Gazarek .

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