A CRM Riff
A mostly Microsoft Dynamics CRM blog with random riffs on music, Microsoft, and the Northwest.
Live Ink - Are we writing wrongly?
VentureBeat 05.10.07 Did you know our primitive brains weren’t wired very well to read this...
Author: Jim Glass Jr Date: 05/17/2007
The US Forever Stamp
The US Forever stamp comes out today and here are the USPS highlights: The Forever Stamp is a...
Author: Jim Glass Jr Date: 05/14/2007
Microsoft's computerized switchboard
Robert Scoble talks about the automated answering system that we have at Microsoft: Microsoft has a...
Author: Jim Glass Jr Date: 05/11/2007
A Plethora of New CRM Articles
New Diagrams (Marketing and Service) A case from call to closure – An at-a-glance diagram of how you...
Author: Jim Glass Jr Date: 05/09/2007
Live QnA - A geeky past time?
I really have enjoyed playing with the Live QnA Beta. It is a playground where you can ask and...
Author: Jim Glass Jr Date: 05/08/2007
JOsh Get's hit by a car
Josh Ledgard is a bicycle riding friend of mine and the third friend to be hit by a car in three...
Author: Jim Glass Jr Date: 05/07/2007
Thinking about buying a Laptop?
There is never a perfect time to buy a computer except for when you need one now. But when I look...
Author: Jim Glass Jr Date: 05/04/2007
The Register's tribute to Jim Gray
The Register wrote this tribute Monday and it is a compelling read about a very close friend of the...
Author: Jim Glass Jr Date: 05/03/2007
IT Professional Conference
From my friend Anne Stanton of the Norwich Group: I thought you might want to think on this...
Author: Jim Glass Jr Date: 05/02/2007
Microsoft Dynamics CRM Vista Sidebar Gadget
John Straumann has an updated version of his CRM Vista Sidebar Gadget. He sez: "Microsoft Dynamics...
Author: Jim Glass Jr Date: 04/30/2007
SPAM or Ham Trackbacks
All comments into my blog are moderated and must be approved. The blog engine that I use does that...
Author: Jim Glass Jr Date: 04/26/2007
Ascentium and Invoke Systems join forces
Directly from the Invoke Systems Web site: "BALTIMORE—April 24, 2007— Invoke Systems, a...
Author: Jim Glass Jr Date: 04/25/2007
Migrating to CRM
Menno blogs about this process quite well this week. "Scribe Insight can populate Microsoft Dynamics...
Author: Jim Glass Jr Date: 04/23/2007
Microsoft Dynamics CRM VPC - Redux
Menno is talking up his, Ben Vollmer, and Michael Rich's efforts to create a new CRM VPC to improve...
Author: Jim Glass Jr Date: 04/19/2007
Content Management System Nexus
"A CMS is a web application or software used for content management. CMS facilitates the...
Author: Jim Glass Jr Date: 04/18/2007
Improving the community experience
As mentioned in an earlier post, I'm now in Fargo and talking with the Dynamics Community team about...
Author: Jim Glass Jr Date: 04/16/2007
Kurt Vonnegut 1923 - 2007
"NEW YORK -- In books such as "Slaughterhouse-Five ," "Cat's Cradle," and "Hocus Pocus," Kurt...
Author: Jim Glass Jr Date: 04/12/2007
Wired: Operation Channel 9
Lenn Pryor knew his little project was going to upset some of his colleagues at Microsoft. And sure...
Author: Jim Glass Jr Date: 04/10/2007
All the Blogs that are fit to READ
Picture of Crossroads Bellevue Library I'm borrowing liberally from the familiar branding "for all...
Author: Jim Glass Jr Date: 04/09/2007
Microsoft Open Mic Night
My fledgling group the Dissonance opened for the first Microsoft Open Mic Night last night. We...
Author: Jim Glass Jr Date: 04/06/2007
Save time when you import leads, contacts, and accounts
When you have data that you’d like to import into Microsoft Dynamics CRM, it can be challenging to...
Author: Jim Glass Jr Date: 04/05/2007
HOT! Ben Riga talks about the Convergence Live crm demo
From Ben's Blog: One of the coolest things I saw at Convergence this year was a demo of Dynamics...
Author: Jim Glass Jr Date: 04/04/2007
Microsoft Dynamics CRM 3.0 - Suggested Hardware for Deployments up to 250 Concurrent Users
I found this article very interesting and hopefully valuable for you too. The purpose of this...
Author: Jim Glass Jr Date: 04/02/2007
Community: Fostering the transfer of Knowledge
I just read Josh Ledgard's "Facilitate Knowledge Transfer in Online Communities" and had to share it...
Author: Jim Glass Jr Date: 03/30/2007
Blogging History at Microsoft and abroad
Who's the first blogger? It is not an easy question to answer but you can read more about it here:...
Author: Jim Glass Jr Date: 03/29/2007
Fargo, home of ... Snow?
So it turns out I'm to visit Fargo this month. Having lived in the mid-west all of my youth, Fargo...
Author: Jim Glass Jr Date: 03/28/2007
MikeysGBlog - Using Word 2007 to Blog
Michael Gannotti blogs using Microsoft Word 2007 and SharePoint. He just open's his copy of Word...
Author: Jim Glass Jr Date: 03/26/2007
CRM Virtual PC Demo
Microsoft Dynamics CRM 3.0 release Virtual PC Demonstration. This demo is a one computer setup with...
Author: Jim Glass Jr Date: 03/23/2007
The CRM Home Base
I was using https://maps.live.com to invite some people to my house yesterday and I just have to say,...
Author: Jim Glass Jr Date: 03/21/2007
More Goodness from the CRM Community and Content Strategy team
Those of you who have been using CRM 3.0 for a while know that the Community and Content Strategy...
Author: Jim Glass Jr Date: 03/19/2007
A Long Flight home And other Atrocities
Yesterday was a day of one problem after another. It was just to be a simple trip home. But the...
Author: Jim Glass Jr Date: 03/15/2007
Joel Barker talked about Verge Innovation at the Convergence Keynote
I am so jazzed about Joel Barker's spiel about innovation by using verge situations. You might...
Author: Jim Glass Jr Date: 03/13/2007
Convergence 2007 - A View from the Inside
Well I arrived Saturday and it has been a whirlwind of activity and meeting people ever since. After...
Author: Jim Glass Jr Date: 03/12/2007
New CRM 3.0 Partner Preparedness Tools Available
We are proud to announce the availability of four “Pre-Sales Technical Demonstration Download Packs”...
Author: Jim Glass Jr Date: 03/08/2007
Computer Skills help untapped labor force
Mercury News - Jay Forderer, a teacher's aide, worked on a student's monthly progress report...
Author: Jim Glass Jr Date: 03/06/2007
Using the Fiscal Year settings
The fiscal year settings are used to display quotas for salespeople. Once you set the fiscal year...
Author: Jim Glass Jr Date: 03/05/2007
RSS Feeds and IE7
I'm loving the Internet Explorer 7 integrated RSS feed button that is tied to the Favorites button....
Author: Jim Glass Jr Date: 03/02/2007
Making a difference on this blue marble
I’m excited to let you know that today in the U.S. we launched the “(I'm) initiative," which...
Author: Jim Glass Jr Date: 03/01/2007
It's Snowing in the Rainy city
It is snowing around parts of Seattle (aka the rainy city, aka the emerald city). On the Microsoft...
Author: Jim Glass Jr Date: 02/28/2007
New! Social BookMarking tool
A friend of mine has recently created a tool that adds this to bottom of each post to get response...
Author: Jim Glass Jr Date: 02/27/2007
Fixing Live Spaces (and other blog wishes)
A friend of mine sez: My other beef with spaces is that I want my photos to be displayed in last in,...
Author: Jim Glass Jr Date: 02/23/2007
Microsoft Dynamics CRM Doc Feedback
Most of you know there is a team of writers and editors who strive to answer all the questions...
Author: Jim Glass Jr Date: 02/22/2007
Convergence is about connections
Here is my convergence contact card. Already my dance card is getting filled up and I haven't even...
Author: Jim Glass Jr Date: 02/20/2007
Microsoft Sharepoint and CRM integration Ideas
We have a site, location or materials for you to learn more about the integration between Microsoft...
Author: Jim Glass Jr Date: 02/19/2007