Mouse not responding

Hello,

Thank you for posting in Microsoft Q&A.

Based on the description, I understand your question is related to mouse.

Unplug the USB receiver and plug it back into a different USB port. Ports at the back of a desktop PC often have more power.

If your mouse has a reset button, press it to reset the connection. If it's a Bluetooth mouse, try re-pairing it with your computer.

Go to Device Manager, find your mouse under "Mice and other pointing devices," right-click, and select "Update driver." If updating doesn't work, try uninstalling the driver and then restarting your computer to reinstall it.

Test the mouse on another computer to see if the issue persists. This can help determine if the problem is with the mouse or your computer.

If none of these steps work, it might be worth considering a replacement, especially if the mouse is old or has been heavily used.

Have a nice day.

Best Regards,

Molly

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