error in outlook addin

James James 25 Reputation points
2025-03-14T18:46:00.8633333+00:00

Hello,

Please i need your help on this issue.

We are having an error in outlook addin.

We have an Outlook add-in that as soon as we open, we receive the following error message: 'Could not get callback token: An internal error has occurred'.

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After this it won't connect with the web service that pulls data or tries to process the data we send from the selected email. This only happens in some accounts in the tenant.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 153.7K Reputation points MVP
    2025-03-14T18:49:29.62+00:00
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