Set up a Viva Glint Team Effectiveness Survey
The bulk of modern work is team-based. While organizations rely heavily on teams to get work done, few have measurements to evaluate the components of what makes an effective team. Most organizations focus on individual performance, instead of seeking to understand what contributes to high team performance. For organizations to realize their full potential, shift the focus from who is on the team, to how they work together.
Microsoft Viva Glint’s Team Effectiveness Survey is a diagnostic assessment that shows how teams are working and communicating. Survey results provide guidance to enhance collaboration and productivity. Team Effectiveness surveys focus on assessing team dynamics, collaboration, and overall team performance. The objective is to understand team strengths, identify areas for improvement, foster a high-performing culture, and enhance employee satisfaction and productivity.
Key considerations for these surveys include inclusivity (involving all team members to capture diverse perspectives), regular assessment to track progress, and actionable insights. Use cases for Team Effectiveness Surveys vary:
- Project Teams: Evaluate cross-functional teams working on specific initiatives
- Departmental Teams: Assess how well teams collaborate within a department
- Organizational Teams: Help understand overall team effectiveness. Sample questions might explore communication, collaboration, and overall team dynamics.
Team Effectiveness Survey customization
An important consideration when implementing Team Effectiveness surveys is customization to fit your organization’s specific context and goals. The content should be relevant and actionable, enabling managers to understand and address their team’s needs effectively. The surveys should be part of an integrated employee engagement program to ensure seamless assessment, analytics, and action planning across the manager experience.
What is the best cadence for a Team Effectiveness Survey?
Setting up a Team Effectiveness Survey as a recurring survey or as an Always-On survey allows leaders to use it as is most useful to their situation. A Team Effectiveness recurring survey should be repeated 30-60 days after the initial feedback. The survey should take no more than about four minutes to complete.
Tip
Best practice: Survey, debrief and act, survey again.
Viva Glint Team Effectiveness Survey items
| Item # | Item name | Item text |
|---|---|---|
| 1 | Inclusion | Our team has a climate in which diverse perspectives are valued. |
| 2 | Communication | In our team, we communicate openly and honestly with each other. |
| 3 | Trust | I trust the members of our team. |
| 4 | Goals | Our team has clear goals. |
| 5 | Accountability | In our team, we have shared accountability for what we deliver. |
| 6 | Conflict Resolution | In our team we do a great job of resolving conflicts. |
| 7 | Fun | I have fun working with my team. |
| 8 | Purpose | The work we do in our team is meaningful to me. |
| 9 | Decisions | Our team is very good at making decisions. |
| 10 | Objectives | I'm proud of how my team delivers on its objectives. |
| 11 | One Thing | What one thing would make your team more successful? |
| 12 | Opportunities | What should your team consider changing (doing less of, more of, or differently)? |
| 13 | Strengths | What should your team keep doing? |
| 14 | What Else | What else is on your mind? |
| 15 | United | Our team is united in pursuing our goals. |
| 16 | Commitment | I would want to work with my current team again. |
| 17 | Learning | I learn from my teammates. |
Additional Team Effectiveness drivers to consider
| Item name | Item text |
|---|---|
| Belonging | I feel like I belong in our team. |
| Feedback | In our team, we provide feedback to each other that helps us improve our performance. |
| Celebration | In our team, we do a good job of celebrating our successes. |
| Coaching | Our [manager/project leader] provides coaching that enables our team’s success. |
| Authenticity | I feel comfortable being myself in our team. |
| Execution | Our team is making good progress on our objectives this quarter. |
| Help | Our team members help each other when needed. |
| Resources | Our team has the resources we need to do our jobs well. |
| Responsibilities | Every member of our team meets their responsibilities. |
| Satisfied | I am highly satisfied with my work team. |
| Skills | Our team collectively has the skills and knowledge to be highly successful. |