Support Options
Technical Support, March 2018 and beyond
Starting in March 2018, Microsoft provides technical support to licensed companies by answering questions sent by email to AskDRM@microsoft.com.
Note
The Collaborate Portal and Connect Portal are retired.
Licensing Operations
Microsoft provides legal agreement administration and support for the following:
- Licensing and Downloading the PlayReady Device Porting Kit and the PlayReady Server SDK
- PlayReady Licensing Agreement(s) management
- PlayReady Certificate and Deliverables (PK and SDK) fulfillment
- PlayReady royalty reporting and invoicing support
through:
- the WMLA Portal: https://wmlalicensing.com
- Email to: wmlalicensing@microsoft.com
Business Discussions
All conversations regarding business inquiries about PlayReady should be emailed in English to playready@microsoft.com.