Released Versions of Dynamics 365 Omnichannel for Customer Service
Latest version availability
The table below gives an overview of the version of Dynamics 365 Omnichannel for your organization. If you would like to review the release notes for any release just click on the version number. To find the window that your next scheduled update will occur in please click here.
Note- This page updated bi-weekly.
| Station | Region | Current Version | Scheduled Date | Next Version |
|---|---|---|---|---|
| Station 2 | South America, Canada, India, France, Switzerland, Germany | Update 2502.4 | 03/21/2025 | 2503.2 |
| Station 3 | Japan, Oceana, United Arab Emirates, Great Britain, Asia Pacific | Update 2502.4 | 03/28/2025 | 2503.2 |
| Station 4 | Europe | Update 2502.2 | 03/21/2025 | Update 2502.4 |
| Station 5 | North America | Update 2402.2 | 03/28/2025 | Update 2502.4 |
| Sovereign | Goverment Community Cloud | Update 2401.4 | 03/21/2025 | Update 2402.2 |
Release Waves
We have published the 2024 release wave 2 plans for Dynamics 365, a compilation of new capabilities that will be released October 2024 through March 2025. The 2024 release wave 2 plans will be provided once the documentation is ready. The new features and enhancements demonstrate our continued investment to power digital transformation for our customers and partners. We’ve done this work to help our partners, customers, and users—drive the digital transformation of your business on your terms. Get ready and learn more about the latest product updates and plans, and share your feedback in the community forum for Dynamics 365.
All version availability
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Important
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