Released Versions of Dynamics 365 Customer Service
Latest version availability
The table below gives an overview of the current version and next version of Dynamics 365 Customer Service for your organization. If you would like to review the release notes for any release just click on the version number for either current or next. To find the window that your next scheduled update will occur in please click here.
Note- This page is updated every Tuesday.
| Station | Region | Current Version | Scheduled Date | Next Version |
|---|---|---|---|---|
| Station 1 | First Release | 9.0.25031.1003 - Service Update 25031 | 03/21/2025 | TBD |
| Station 2 | South America, Canada, India, France, South AFrica, Germany, Switzerland,Norway,Korea | 9.0.25031.1003 - Service Update 25031 | 03/28/2025 | TBD |
| Station 3 | United Arab Emirates, Japan, Asia Pacific, Great Britain, Oceana, USG | 9.0.25023.1001 - Service Update 25023 | 03/21/2025 | 9.0.25031.1003 - Service Update 25031 |
| Station 4 | Europe | 9.0.25023.1001 - Service Update 25023 | 03/28/2025 | 9.0.25031.1003 - Service Update 25031 |
| Station 5 | North America | 9.0.25021.1005 - Service Update 25021 | 03/21/2025 | 9.0.25023.1001 - Service Update 25023 |
| Station 6 | Goverment Community Cloud, China | 9.0.25021.1005 - Service Update 25021 | 03/28/2025 | 9.0.25023.1001 - Service Update 25023 |
Release Waves
We have published the 2024 release wave 2 plans for Dynamics 365, a compilation of new capabilities that will be released October 2024 through March 2025. The 2024 release wave 2 plans will be provided once the documentation is ready. The new features and enhancements demonstrate our continued investment to power digital transformation for our customers and partners.
We’ve done this work to help our partners, customers, and users—drive the digital transformation of your business on your terms. Get ready and learn more about the latest product updates and plans, and share your feedback in the community forum for Dynamics 365.
All version availability
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Important
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