Compliance certifications for Customer Service
Dynamics 365 Customer Service is a Core Online Service as defined in the Microsoft Product Terms. It's compliant with or covered by:
Health Insurance Portability and Accountability Act (HIPAA) coverage
Health Information Trust Alliance (HITRUST) Common Security Framework (CSF)
Federal Risk and Authorization Management Program (FedRAMP)
System and Organization Controls (SOC)
Various International Organization for Standardization (ISO) certifications
Payment Card Industry (PCI) Data Security Standard (DSS)
The Cloud Security Alliance (CSA) Security Trust Assurance and Risk (STAR)
United Kingdom Government Cloud (G-Cloud)
Refer to the Service Trust Portal for compliance certifications.