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Companies of the future…

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care

 

hat tip to John Caswell for this one. I couldn’t agree more. Look after your customers and in the age of conversation and transparency, they’ll look after you. More on Flores

Comments

  • Anonymous
    July 27, 2009
    Steve, agree with you and in the past 2 weeks have had two examples of this in action at Honda and Continental Airways see http://softwareplusservices.spaces.live.com

  • Anonymous
    July 27, 2009
    couldn't agree more.. thankfully it is getting even easier to listen.. often the hardest first step.