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Error 0x300005f Microsoft Remote Desktop app for iPad

yvette wolf 21 Reputation points
2022-08-20T19:06:00.537+00:00

iPad Air (5th generation):
Software Version: 15.6.1
avast
avast vpn

Desktop Computer:
Windows Ten
Antivirus: Avast One

Every time I try to connect the iPad to my Desktop I keeping getting the error code 0x300005f. There is not enough information on how to solve this error code on the web.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Dillon Silzer 57,671 Reputation points
    2022-08-21T04:20:07.347+00:00

    Hi @yvette wolf

    Try the following steps:

    1) Go on to your Windows 10 computer and get the IP address by opening up Command Prompt and typing ipconfig and press enter.

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    2) Open up Microsoft Remote Desktop (while on the same network as your Windows 10 computer), clear the PC Name and type in the IP Address found above (IPv4) for the PC Name. In my example it would be 172.20.10.4

    Try to connect to your host.

    Note: If you are using a VPN so you can remotely connect to your host, then make sure that your VPN IP address on your iPad starts with the same digits as the IPv4 address (in my example it would be 172.20.10.x).

    If this is helpful please accept answer.

    3 people found this answer helpful.

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  1. Alexander de Heer | Blue Coded 6 Reputation points
    2022-09-07T18:57:09.73+00:00

    I have the exact same problem. Cannot connect to anywhere sinds the last update. With MacOS or a Windows pc to the same adress, no problem.
    The remote client isn't working anymore.

    1 person found this answer helpful.
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