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Cannot use Sandbox in Microsoft Learn due to the error: AADSTS500200: User account '******@outlook.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization.

Jovi Isorena 0 Reputation points
2025-03-14T03:07:21.4733333+00:00

I am trying to use the sandbox in Microsoft Learn. I managed to activate it, however, I cannot login my account to use it. The auth dialog throws this error message:
Request Id: 2f7908fc-88c8-49ee-8352-5f67a0fa0200

Correlation Id: 992558c8-36fa-4d56-9f39-c5257928d726

Timestamp: 2025-03-14T02:56:42Z

Message: AADSTS500200: User account '******@outlook.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

How do I fix this?

I read from other questions, that the account should be invited as a guest to use this application (the sandbox), but how do I that if the application is from Microsoft.

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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  1. TP 109.4K Reputation points
    2025-03-14T03:11:22.16+00:00

    Hi Jovi,

    Unsure which module you are working on, but please give my instruction below a try. Let me know your results in a comment. For some cases I will need you to do some more steps to make it work.

    You should be able to work around the issue by first Activating the sandbox (solving puzzles, reviewing permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab. In this new tab, browse to https://shell.azure.com. If your existing sandbox hasn't expired you can use that instead of activating a new one.

    When prompted, click Bash (You can switch between Bash/PowerShell using button at top of cloud shell window if needed)

    User's image

    Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

    User's image

    After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercises instructions, copy/paste code from exercise tab to cloud shell tab as needed, etc.

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP

    1 person found this answer helpful.

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