Here are a few steps you might consider:
- Determine the License Type:
• OEM licenses: If your original Microsoft product came preinstalled on your laptop (an OEM license), it’s generally tied to that specific machine and isn’t transferable.
• Retail licenses: If you purchased a full (retail) copy, those are generally transferable to a new device (provided you remove it from the old one).
- Check Your Microsoft Account:
• Many modern Microsoft products (like Windows 10/11 or Office) now use digital licenses that are linked to your Microsoft account. Sign in to your account at account.microsoft.com to see if your license is tied to your new device.
• Sometimes, reactivating a digital license simply requires your new PC to be connected to the internet and signing in with the same account.
- Contact Microsoft Support:
• If you’re not sure about the license type or need to transfer a retail license, the best course of action is to contact Microsoft Customer Support. They can verify your purchase history and help guide you through any license transfer or reactivation process.
• Have your proof of purchase handy (receipt, order number, etc.) as well as any product key details from your original device.
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