my windows account is clamed by a phone number as there own

Hello，

To help resolve this issue, please follow the steps below:

1. Verify Your Account Security:

 • Sign in to your Microsoft account at account.microsoft.com.

 • Review your recent sign‐in activity and the Security Info page to ensure no other unauthorized changes have been made.

 • If you notice any activity you don’t recognize, please use the “I think someone else is using my Microsoft account” option available on support site.

2. Remove or Update the Unauthorized Phone Number:

 • Once signed in, navigate to the Security Info page.

 • Locate the phone number that you believe is unauthorized.

 • If you’re able to remove it, click “Remove” or “Delete” next to the phone number.

 • If you’re unable to remove the number because it’s required for sign‐in or recovery, or if the option is grayed out, please proceed to step 3.

3. Verify Your Identity and Contact Support Team:

 • For your security, may need to verify your identity before making changes to your account details.

 • Please contact Microsoft Support directly using secure support channels.

 • When you contact , have your account information ready, and be prepared to answer some security questions so Microsoft can confirm your identity and help resolve the issue.

4. Secure Your Account:

 • We also recommend that you change your account password and update your two‐step verification settings.

 • Review any additional security settings and ensure that your recovery email and security questions are current.

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