Windows 11
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Windows 11 24H2 Pro Installation Failure: Seeking Help for Sysprep-Related Deployment Errors
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玉伟 胡
0
Reputation points
I recently installed the latest Windows 11 24H2 Pro version on a new computer. After installation, the system prompted me with the Sysprep dialog box. I selected the following options:
System Cleanup Action (A): Enter System Out-of-Box Experience (OOBE)
Generalize
Shutdown Options (S): Shut down
After making these selections, the computer shut down automatically.
Next, I used a WinPE tool to capture the install.wim file and replaced it on the USB installation media for system deployment. However, the installation failed midway during the process.
I tested this on both Dell and Lenovo computers, and the same error occurred. This issue did not arise when I used Windows 11 23H2 Pro for the same operations. Could you please help me understand what might be causing this? Thank you.
2 answers
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Molly Lu-MSFT 1,571 Reputation points Microsoft External Staff2025-03-14T08:47:34.0333333+00:00 Hello,
Thank you for posting in Microsoft Q&A.
Based on the description, I understand your question is related to sysprep.
I understand that you would like to look at the logs, but understand that detailed analysis of the dump will require more professional resources and this may be beyond the range of this forum.
Open Command Prompt as Admin and copy-paste the following commands:
net stop wuauserv net stop cryptsvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C: \Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptsvc net start bits net start msiserverClose Command Prompt and reboot your PC.
Have a nice day.
Best Regards,
Molly
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玉伟 胡 0 Reputation points
2025-03-14T09:56:55.2133333+00:00 Hello,
Thank you for your help. I appreciate it. However, I noticed some differences from what I experienced. Before running Sysprep, I checked and found that BitLocker was not encrypted. I was wondering if BitLocker is automatically encrypted during the Sysprep process in your case?
Thank you!
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玉伟 胡 0 Reputation points
2025-03-14T09:58:57.7733333+00:00 Sorry, the previous one was sent incorrectly
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