net app volume disappeared suddenly

Hanuman Akella 0 Reputation points
2025-03-04T21:01:40.9433333+00:00

Hello,

We have an Azure netapp volume, it has suddenly disappeared. I could see the volume exists but when we try to search for mount path it says doesn't exist.

Any idea where to check the log and revert back the missing volume.

Thanks

Hanuman Akella

Azure NetApp Files
Azure NetApp Files
An Azure service that provides enterprise-grade file shares powered by NetApp.
101 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Keshavulu Dasari 4,280 Reputation points Microsoft External Staff
    2025-03-04T22:04:57.0066667+00:00

    Hi Hanuman Akella ,

    I Understand the issue with your Azure NetApp volume. Check Logs and Monitoring This log provides insights into subscription-level events, including modifications to resources. You can view the activity log in the Azure portal or retrieve entries using PowerShell or CLI.

    Azure NetApp Files Metrics Check metrics on allocated storage, actual storage usage, volume IOPS, and latency to understand the usage pattern and performance of your NetApp accounts.

    Use this tool in the Azure portal to troubleshoot issues with Azure NetApp Files. Navigate to the tool and select the problem type you're experiencing.

    Volume Reversion If you need to revert the volume to a previous state, you can use the snapshot revert functionality. This allows you to quickly revert a volume to the state it was in when a particular snapshot was taken.

    • Go to the Snapshots menu of the volume.
    • Right-click the snapshot you want to use for the revert operation.
    • Select Revert volume.
    • In the Revert Volume to Snapshot window, enter the name of the volume and select Revert.

    Additional Information,

    Ensure that the network configuration is correct and that DNS servers are available. Check if the volume and Active Directory Domain Services are deployed in the same region and virtual network, verify that the user has the necessary permissions to access and manage the volume.
    For more information, please refer below document,
    https://learn.microsoft.com/en-us/azure/azure-netapp-files/troubleshoot-volumes


    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.           

    User's image

    If you have any other questions or are still running into more issues, let me know in the "comments" and I would be glad to assist you.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.