MCT Free subscription

Subject: Urgent Request to Restore MCT Free Subscription

Dear Microsoft Support Team,

I hope this message finds you well. I am writing to address an urgent issue regarding my MCT free subscription, which has been disabled due to reported crypto mining activity linked to my account (<Mod remove PII>@hotmail.com). I want to clarify that I have not engaged in any such activities; unfortunately, my account was compromised, and I have reported this hacking incident multiple times.

Given the circumstances, I kindly request that you enable the subscription associated with my other account, <Mod remove PII>@outlook.com. As a certified Microsoft trainer, I conduct classes regularly, and regaining access to my subscription is critical for my work.

I appreciate your understanding of my situation, and I urge you to reconsider my case, as previous attempts to resolve this issue have resulted in the case being closed without a proper investigation into my claims.

I am hopeful for a prompt and favorable resolution this time.

Thank you for your attention to this matter.

Best regards,

Binitha Nair

<Mod remove PII>