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Cricut design space Feb 2023 update issue

Felicia Kelly 35 Reputation points
2023-02-16T17:11:55.85+00:00

I update my design space on 2/10/23 and since then I am no longer able to use design space. I get a blank white screen that acts as though it is constantly trying to reload. I then get a JavaScript error after closing the blank design space. Once I click ok on the error design Space opens again. I have tried various way of uninstalling and reinstalling design space to include deleting cookies, all design space associated data on computer and restarting. I have even tried the forced reload. All with no success. Please help.

Also I am not a techy person when it comes to these things so I would need step by step help. TIA

Here is the error code verbatim:

A JavaScript error occurred in the main process

Uncaught exceptions:

TypeError: Object has been destroyed

at BrowserWindow. <anonymous> (C:\Users/Admin97330\AppData\Local\Programs\Cricut

Design Space\resources\app.asar\cricut-ele-design-space\main.js: 1790:273745)

at Object.onceWrapper (node:events:509:28)

at BrowserWindow.emit (nodes:events:390:28)

at node:electron/js2c/browser_init:161:13726

at processTicksAndRejections (node:internal/process/task_queues:78:11)

JavaScript API
JavaScript API
An Office service that supports add-ins to interact with objects in Office client applications.
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  1. Lorna Oldfield 5 Reputation points
    2023-03-03T10:26:33.6133333+00:00

    Hi Guys

    I've been having the same issue this week with this, so this morning I've just been on the chat function with Cricut and they sent me over another link to download (after uninstalling for the 8th time!) and it seems to work now. Definitely recommend talking to them on the chat function! :-)

    1 person found this answer helpful.
  2. J Mako 0 Reputation points
    2023-02-19T17:03:34.0066667+00:00

    same problem!!!! I've been on phone with Cricut for over an hour and no solution. Under Installed Apps there appears to be 2 extra Design Space that I'm trying to remove and cannot. Cricut was aware and unable to help. I feel like there must be some hidden file(s) somewhere that's causing the problem.

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  3. RHarrison 0 Reputation points
    2023-03-01T20:51:54.51+00:00

    I am having the same issue. Javascript error identical. Cricut support was no help. I have used Cricut Design Space for over a year with no issue. It just suddenly stopped loading and generates that javascript error.

    0 comments
  4. anthony arnold 0 Reputation points
    2023-03-09T08:28:42.82+00:00

    been a constance pain trying to deal with this program when you pay for it every month for a year.got project to get done and this app is bs,worked just fine untill the updates that take over.it so frustrating all i get from support is sorry we are trying to fix the what ever you can come up with to reply back to a consomer.whats up getting re inbrust for the time it takes your app to work....yayayay did you read the fine print f offf.fix it .i really like my machine and has done wounders for my out come in my hobbies.it sucks

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  5. Richard Parker 0 Reputation points
    2025-03-13T12:21:51.2433333+00:00

    Sounds frustrating! Since you've already tried reinstalling and clearing data, you might want to check if your antivirus or firewall is blocking Design Space. Also, try running it as an administrator or using a different user account on your computer. If that doesn’t help, you might need to reset your network settings or check for pending Windows updates. Hope you get it working soon!

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