Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
246 questions
1 answer
One of the answers was accepted by the question author.
How do I delete an old Teams account on Mac?
I am on macOS Sequoia 15.3.1. I left a previous organisation and don't have the password for that login any more. I can't use Teams as it says I need to log in to the old account and I can't use the new account without doing that. I have tried deleting…
asked 2025-03-10T00:15:27.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Richard Winterburn
20
Reputation points
commented 2025-03-15T08:43:41.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 79%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Manuel Rangel
0
Reputation points
1 answer
How can I get a missed call notification from a call queue in Teams phone?
We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…
asked 2024-07-19T11:09:32.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 38%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Wout Koopman
10
Reputation points
commented 2025-03-14T16:03:48.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tobias Diethelm
55
Reputation points
1 answer
Return of Credit when Skype is closed
When Microsoft cancels Skype, will the company pay back the user’s remaining Skype credit?
asked 2025-03-01T07:11:13.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 22%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hans Schroder
75
Reputation points
edited a comment 2025-03-14T10:26:34.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 53%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Clare Scott, Leicester she/her
0
Reputation points
2 answers
My certification expired and I had personal issues so I couldn't renew it on time
Hi team, I had a personal issues related to my son so I couldn't renew my certification on time. Please support to extend the renewal window instead of taking the exam again. Best Regards,
asked 2025-03-13T11:52:54.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Abdelrahman Kamaleldine
0
Reputation points Microsoft Employee
edited the question 2025-03-14T01:26:23.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
LiweiTian-MSFT
24,810
Reputation points Microsoft External Staff
1 answer
how can I open Outlook attachments in Teams?
how can I open Outlook attachments in Teams? It seems that it only give you a preview but does not show attachments.
asked 2025-03-03T20:38:23.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sam
0
Reputation points
commented 2025-03-13T08:45:37.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT
57,591
Reputation points Microsoft External Staff
1 answer
Recording teams meeting with poll questions while sharing power point presentation
I need to give an interactive education session at work using power point presentation and incorporating poll questions. This presentation needs to be recorded. I ran into the following two issues. I'd appreciate if someone can assit with resolving these…
asked 2025-03-10T20:42:14.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
yafrst
0
Reputation points
commented 2025-03-13T08:43:53.65+00:00
LiweiTian-MSFT
24,810
Reputation points Microsoft External Staff
1 answer
I'm trying to remove the email addresses of the Teams channels
Hello Please i need your help on this issue. I'm trying to remove the email addresses of the Teams channels. We have set the general settings but would now like to deactivate the mail function for each channel and remove the mail address
asked 2025-03-12T08:37:57.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 71%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
James James
20
Reputation points
answered 2025-03-13T08:36:58.79+00:00
JimmyYang-MSFT
57,591
Reputation points Microsoft External Staff
1 answer
Using whiteboard while working with guests in a team outside organization
Hello is it possible to link whiteboard or miro to a teams channel that I have been added to as a guest?
asked 2025-03-12T15:47:59.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 90%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
fvera
0
Reputation points
answered 2025-03-13T06:50:26.0433333+00:00
JimmyYang-MSFT
57,591
Reputation points Microsoft External Staff
2 answers
One of the answers was accepted by the question author.
Can't Sign to MS Teams with skype account
Hello. I try to sign to MS Teams with skype account and get error "Sorry, something went wrong, please try again" I tried to login via app on my Mac also tried login via browser. Both method doesn't work. Skype app work fine with this account…
asked 2025-03-03T22:40:43.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alexander K
40
Reputation points
edited a comment 2025-03-13T06:37:14.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 8%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Paulius
0
Reputation points
1 answer
ANSWER THE QUESTION OF WHY?
Why are you closing the only thing is intuitive, good, and that functions great, yes, I mean SKYPE for some app, TEAMS, that is much worst and a pain to work with?
asked 2025-03-12T14:58:44.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Angie Lyr
0
Reputation points
edited the question 2025-03-13T05:16:45.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
Transition from Skype to MS Teams
Around 100 people in our organization are looking to transition to MS Teams. We would require outbound calling to international numbers. Could you confirm if it’s possible to port all our existing Skype numbers to MS Teams? Additionally, does MS Teams…
asked 2025-03-12T08:31:56.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sheetal Mahajan
0
Reputation points
answered 2025-03-13T03:01:02.2166667+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
How to add external users to team for customer communication
Hello Please i need your help on this issue. We have a lot customers communicating with us in other channels like skype free and slack. We would like to migrate these chats to teams business. What is the best practice for customer communication like…
asked 2025-03-10T17:51:54.6466667+00:00
James James
20
Reputation points
commented 2025-03-13T01:56:26.9866667+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
User showing as Unknown User in Teams
Hello Please i need your help on this issue. User is showing as Unknown User in Teams. A user also has a guest user which is showing up for others as "unknown user". She has had this problem since January 2025 and it is more than 2 weeks.…
asked 2025-03-10T12:57:39.33+00:00
James James
20
Reputation points
commented 2025-03-13T01:56:07.5533333+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
How do I change my Teams name without impacting my account info
Im transitioning from Skype to free teams. I am not using a work or school account-I am accessing free Teams using my personal microsoft account details I want to change my Teams name to my old skype display name (a single nickname-no last name) without…
asked 2025-03-10T06:13:16.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Acari27
0
Reputation points
commented 2025-03-13T01:55:42.9766667+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
it is possible to use Microsoft Teams Rooms on Windows (MTRoW) with a single large touchscreen display ?
Hello I am trying to use a MTRoW with a single large touch panel and no dedicated control touch screen Is it possible like on the MTRoA? I would like to do this with a Windows device, not Android. But I have this warning that stays at the top of the…
asked 2025-03-06T20:39:23.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 50%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
DARBON Nicolas
0
Reputation points
commented 2025-03-13T01:54:32.8433333+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
How do I erase all history in TEAMS?
How do I delete all history in TEAMS? For some reason, a group with a list of 100+ stays present with a former meeting administrator.
asked 2025-03-05T18:05:34.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 95%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Ernest Reager
0
Reputation points
commented 2025-03-13T01:54:16.1933333+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
2 answers
How to turn on Document Intelligence to support One Drive, Share Point and MS Teams together?
How can I enable Document Intelligence to support OneDrive, SharePoint, and MS Teams together? Is there any URL link or PDF file that provides an overall solution design, implementation steps, and testing guidelines that you can share with me as a…
asked 2025-03-03T08:39:03.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joel Chau
5
Reputation points
commented 2025-03-13T01:51:05.4566667+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
Logitech device Teams calendar not synching
Hi, I have a logitech device connecting to Microsoft Teams. I can login but calendar is not synching. Someone please help? Regards Rennel
asked 2025-03-02T23:23:42.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 48%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rennel Bulay (SA)
0
Reputation points
commented 2025-03-13T01:50:32.8266667+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
Initiating required re-authentication of work account
My employer has setup policy that requires us to re-authenticate every 12 hours on each device (12 hours following last authentication). Occasionally, this leads to loss of authentication during the middle of a Teams call. How do I re-authenticate in…
asked 2025-03-01T19:40:29.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 40%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEU%3C/text%3E%3C/svg%3E)
Eric Utterson
0
Reputation points
commented 2025-03-13T01:50:14.3933333+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff
1 answer
Microsoft Chat vs Channel
Is possible to copy or move a Chat to a Channel or Teams site? I have meeting content in a Chat, that now needs to be moved to a team's site. Need to know how to move or copy without losing content.
asked 2025-02-28T18:32:38.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Teresa
0
Reputation points
commented 2025-03-13T01:45:58.47+00:00
Robin Sheng-MSFT
6,610
Reputation points Microsoft External Staff