Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,326 questions
0 answers
Authenticator app does not allow entering of code generated on desktop.
When trying to enter password in Mail on MacOS I get a two digit code to enter in Auth App. When opening the app I do not get the screen to enter said code. Authentictor app even tells me to open the authenticator app!!
asked 2025-03-15T07:20:31.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mitarbeit (Schönborn Gymnasium)
0
Reputation points
asked 2025-03-15T07:20:31.6233333+00:00
Mitarbeit (Schönborn Gymnasium)
0
Reputation points
0 answers
How do I undo the MFA requirement so I can get in to my account on my phone without the Authenticator app
I just switched phones, and Authenticator was not working properly. I got locked out of may M365 and all related account for 3 days. That team was finally able to reset my MFA and we were able to get me in and now the app works. I'm having the same…
asked 2025-03-15T03:46:35.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 57.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jay Schweid
0
Reputation points
commented 2025-03-15T06:49:01.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 61%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Madison Blakiston
0
Reputation points
1 answer
recovery backup account in authenticator app
I have bought a new cell phone, When I try to recovery a backup account in Authenticator app in my new cell phone, it showed someone has entered an incorrect password for this account too many times, to help protect you we’ve temporarily locked your…
asked 2025-03-14T14:26:09.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUS%3C/text%3E%3C/svg%3E)
Ulyess Sun
0
Reputation points
commented 2025-03-14T22:44:59.87+00:00
Ulyess Sun
0
Reputation points
0 answers
Please someone help me with MFA for my business account.
Please someone help with my MS MFA for my business account. I'm sending this via my personal account because I am locked out. I have a claim/ticket number (2503110040014771) but I haven't heard anything in days. My business is suffering.
asked 2025-03-14T21:02:51.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 84%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Peter Murphy
0
Reputation points
asked 2025-03-14T21:02:51.3633333+00:00
Peter Murphy
0
Reputation points
0 answers
Porque minha chave de acesso não chega para mim?
Olá, obrigado por ler: boa tarde, eu troquei de celular ontem e hoje preciso entrar na minha conta Etec, porém não consigo entrar nela devido que ao pedir o código de aprovação, ele simplesmente não chega, gostaria de saber como resolver isso, se tem…
asked 2025-03-14T17:40:54.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 89%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gustavo Andrews Meirinho Lencina
0
Reputation points
asked 2025-03-14T17:40:54.3466667+00:00
Gustavo Andrews Meirinho Lencina
0
Reputation points
0 answers
Authenticator stuck on locked screen - IOS -
Was updating my Authenticator App today and went to select a new personal account to backup to. I disable the backup and sync option in order to enter new Email account into the APP. App then prompted me to unlock after it timed-out. I tried Face-ID, and…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 66%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
2 answers
Why my usb token key doesn't shows up in safenet authentication application
Hi. Thank you for reading. My usb token key doesn't shows up in safenet authentication application despuite the fact that the usb token is visible in my device manager. I previously made my own search and actions on the topic by reading blogs…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 44%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 76%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
URGENT - Unable to Log into Microsoft Admin Center (Business Account)
Hi I am the administrator for a Microsoft Business account with three users. I have two individual email accounts and one info@mydomain email, which I used to set up and access the Admin Center. Everything was working fine until recently. After making…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
"Strong Authentication is required" in Data Migration Assistant?
Hello... I am using Data Migration Assistant. When I enter Azure credentials for it to retrieve subscription, and after I used Authenticator, I get this error: Failed to fetch subscription list from Azure. AADSTS50074: Strong Authentication is required.…
asked 2025-03-14T12:15:12.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 20%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jaime Stuardo
51
Reputation points
asked 2025-03-14T12:15:12.79+00:00
Jaime Stuardo
51
Reputation points
0 answers
Phone authentication not working
My phone is asking me to sign in with new account, I only have 1 account to my name.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 26%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
0 answers
2-step verification dead lock
My old mobile cratched so now I cannot get access to ******@LifeBonders.onmicrosoft.com and ******@LifeBonders.onmicrosoft.com because only Microsoft Authenticator app on the cratched mobile can be used. So I need verification code to be sent to SMS.
asked 2025-03-14T09:33:39.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 84%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jesper Simonsen
0
Reputation points
asked 2025-03-14T09:33:39.52+00:00
Jesper Simonsen
0
Reputation points
0 answers
How to resolve Conditional Access coverage gaps?
How can I reconfigure Conditional Access to cover the below apps that are showing as not covered? I'm unable to see them as Applications to add to policies.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 51%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED0%3C/text%3E%3C/svg%3E)
1 answer
Authenticater won't link outlook email
I can't get one of my outlook email accounts to link with my authenticator to let me sign. When I try to add the account to my authenticator it keeps wanting to verify the account in the authenticator, but it isn't even linked to my authenticator for me…
asked 2025-03-12T14:27:57.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 50%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Andrew Johnson
0
Reputation points
edited an answer 2025-03-14T02:53:42.96+00:00
Shah Baig
15
Reputation points
1 answer
I am trying to connect the VPN access and I am not getting authentication message on my phone although my professional account is already being added in the Microsoft authenticator app
I am trying to connect the VPN access and I am not getting authentication message on my phone although my professional account is already being added in the Microsoft authenticator app
asked 2023-12-06T04:15:53.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 94%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
ravi shukla
5
Reputation points
answered 2025-03-13T23:48:16.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VasimTamboli
5,120
Reputation points
1 answer
I can't get my Microsoft authenticator to work properly.
I am experiencing the following issues authenticator app approval phone login turned off My account is set up as a passwordless account with Microsoft authenticator enabled, and when I recently used the authenticator app to approve a login, I was…
asked 2025-02-21T05:09:30.57+00:00
Bill Wu
5
Reputation points
answered 2025-03-13T22:39:23.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
محمد البرحوش
0
Reputation points
0 answers
I removed the code with a mistake and I can’t remove it from my Roblox account without the code
So my problem is that I was with a mistake removed the code generator from only authentication app but my Roblox account is still connected to the authentication but I can’t have the code because I deleted it for a mistake
asked 2025-03-13T21:37:29.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEW%3C/text%3E%3C/svg%3E)
Edvin wallgren
5
Reputation points
asked 2025-03-13T21:37:29.2033333+00:00
Edvin wallgren
5
Reputation points
0 answers
Microsoft Authenticator
Can I have the same Microsoft Authenticatro on different mobiles?
asked 2025-03-13T20:02:55.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 3%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
HelpDesk Maurício
0
Reputation points
asked 2025-03-13T20:02:55.9533333+00:00
HelpDesk Maurício
0
Reputation points
1 answer
Authenticator App not allowing to add account
I unable to add a Business Account to the Authenticator app. When i try it says it has sent a code to the app - which i cant get to as i am trying to set it up. If i try another option it also sends a code to the authenticator app which i cant get…
asked 2025-03-13T07:40:17.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Matthew O'Callaghan
0
Reputation points
answered 2025-03-13T19:50:38.39+00:00
Jose Benjamin Solis Nolasco
711
Reputation points
1 answer
Autenticaor on a new cell phone
I installed the Autenticaor app on a new device and signed in with my Microsoft account, but I can't restore the data from the Clound. Cloud backup is active on the old phone. What can I do?
asked 2025-03-13T09:52:42.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kevin
0
Reputation points
commented 2025-03-13T19:09:22.46+00:00
Jose Benjamin Solis Nolasco
711
Reputation points
0 answers
Authenticator app not sending an authenticator code
I have Authenticator set up on an online account, but I am not receiving the authenticator code through to my phone and am therefore unable to access the online account.
asked 2025-03-13T14:59:45.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lesley Chandra
30
Reputation points
asked 2025-03-13T14:59:45.85+00:00
Lesley Chandra
30
Reputation points