Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,373 questions
0 answers
I recently changed my android phone and now authenticator wants a code from authenticator
I recently changed my phone and now Authenticator asks for a code from Authenticator, which obviously I cannot do. I now can't access my work emails or Teams from my phone. How do I resolve this?
asked 2025-03-19T17:20:29.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 87%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nicky Daniells
0
Reputation points
asked 2025-03-19T17:20:29.6466667+00:00
Nicky Daniells
0
Reputation points
1 answer
How to Get Microsoft Authenticator working on Chinese Android Phones
We have some users who are in China that need to get Microsoft Authenticator setup. They are running into issues when trying to set it up. They have the app installed, but they are getting errors like: "Unable to add account. Unexpected error.…
asked 2025-03-19T15:46:48.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM5%3C/text%3E%3C/svg%3E)
Miranda-5426
20
Reputation points
answered 2025-03-19T16:17:44.6633333+00:00
Alex Burlachenko
1,745
Reputation points
1 answer
How to Fix a User Being Asked to Enroll in MFA Daily?
The user enrolled in MFA, but the next day, they were prompted to enroll again. I had to revoke their MFA settings to allow them to reconfigure it.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 42%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
How to login on Authenticator
I have tried several times to login to my student account on the Authenticator app, but when I log into it, it asks for a code. Im trying to login to the authentication app… so how does it think I’m going to get a code if I’m not even logged in yet.…
asked 2025-03-19T13:59:15.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark White
0
Reputation points
asked 2025-03-19T13:59:15.1733333+00:00
Mark White
0
Reputation points
0 answers
MFA can be enforced only when the access is done from outside office (this is, no MFA from the internal network).
We are planning that MFA can be enforced only when the access is done from outside office (this is, no MFA from the internal network). But the issue is that, In case it is the public IPs, we are using Zscaler, whitelisting Zscaler's public IP range…
asked 2025-03-19T12:59:55.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kumar, Sourav
20
Reputation points
edited the question 2025-03-19T13:00:57.7966667+00:00
Kumar, Sourav
20
Reputation points
0 answers
Authenticator ve Oturum Açma Denemesi
Oturum açma geçmişimde, farklı ülkelerden seri başarısız girişim denemeleri görüyorum. Bunun üzerine hesabımın parolasını kaldırdım ve artık tamamen Authenticator uygulaması üzerinden giriş yapıyorum. Ancak başarısız girişim denemeleri eklenmeye devam…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
PERDI MEU CELULAR E PERDI MEU ACESSO
Prezados bom dia PReciso muito de sua ajuda, a minha conta ( ******@postoamigao.com.br) estava vinculada a outro celular que acabei perdendo, e agora eu não consigo mais ter acessos aos recursos da microsoft que precise do autenticator. Poderiam me…
asked 2025-03-18T11:24:03.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 33%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cassiano Cechinatto
0
Reputation points
commented 2025-03-19T12:20:40.1533333+00:00
Cassiano Cechinatto
0
Reputation points
0 answers
Microsoft authenticator delete on phone
Hello, Following an error, the application Microsoft authenticator deleted on my phone and I have lost all accounts registrer in this. I don't have other administrator accounts and I wish know how to do it for connect on my admin accounts or reset the…
asked 2025-03-19T10:23:26.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gael karboroski
0
Reputation points
asked 2025-03-19T10:23:26.4533333+00:00
Gael karboroski
0
Reputation points
0 answers
How to fix new user error in Azure
Hi, I just signed up for Microsoft Azure today, but I've encountered multiple issues while trying to activate my free trial.Despite providing all the required information and approving my card details in my banking app, I keep receiving an error during…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 95%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
How to get Authenticator app to work in a new phone
I changed my phone to a new one and now my Authenticator app doesn’t work. I don’t have a possibility to log in with an old phone.
asked 2025-03-19T09:19:30.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 66%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EII%3C/text%3E%3C/svg%3E)
Imeläinen, Oona
0
Reputation points
answered 2025-03-19T09:44:35.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shikha Ghildiyal
4,305
Reputation points Microsoft Employee
0 answers
Not able to Start the VM through azure tasks getting { "error": { "code": "AuthenticationFailed", "message": "Authentication failed. The 'Authorization' header is missing." } }
Not able to start VM since today morning through Azure tasks i am getting below error { "error": { "code": "AuthenticationFailed", "message": "Authentication failed. The 'Authorization' header is…
asked 2025-03-19T09:29:47.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 7.000000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Ashfaq Nadaf
0
Reputation points
asked 2025-03-19T09:29:47.2466667+00:00
Ashfaq Nadaf
0
Reputation points
0 answers
Unable to Remove Inactive Account in Authenticator App
I have some old accounta in my authenticator app which are inactive but I don't get an option to remove those. Has anyone faced similar earlier?
asked 2025-03-19T08:20:19.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 98%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akash Saxena
0
Reputation points
asked 2025-03-19T08:20:19.8933333+00:00
Akash Saxena
0
Reputation points
0 answers
I can't get an code from my Authenticator because I moved over to a new phone.
The phone i had all my logged in accounts for my microsoft authenticator is no longer working and has been wiped of all its data. If i need to get an OTP from an authenticator it is still going to that old phone. I have a new phone now that i want to use…
asked 2025-03-12T12:40:35.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 6%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Julian Martingano
45
Reputation points
commented 2025-03-19T06:48:09.1+00:00
Julian Martingano
45
Reputation points
0 answers
Set up multi/two-factor authentication (MFA)
Hello, Please i need your help on this issue. I am having an issue about multi/two-factor authentication (MFA). I can't remove double authentication for a user. I keep getting this notification. How can i stop or remove it?
asked 2025-03-19T06:14:32.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 71%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
James James
20
Reputation points
asked 2025-03-19T06:14:32.08+00:00
James James
20
Reputation points
0 answers
Convert Azure classic administrator roles to Azure RBAC roles
Hi team, My azure subscription is in another directory where I am unable to login as the authenticator is set up in my old device which is already lost. So, for removing the tenant and move the subscription to my Accenture tenant I drop an email to the…
asked 2025-03-19T04:07:36.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mitra, Rajrupa
0
Reputation points
asked 2025-03-19T04:07:36.2566667+00:00
Mitra, Rajrupa
0
Reputation points
0 answers
How do i retreive my LinkedIn verification code from my authenticator app
I had setup microsoft authentication to protect my Linkedin account. Unfortunately i lost my app and now when i try login to LinkedIn it needs a verification code from the microsoft authentication app. I tried downloading my microsoft authenticator app…
asked 2025-03-19T01:52:01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siphosakhe Sengwayo
0
Reputation points
asked 2025-03-19T01:52:01+00:00
Siphosakhe Sengwayo
0
Reputation points
0 answers
Authenticator app doesn't approve my sing in tries
Hi, I need help, I'm trying to sing in in me own device to access Outlook, how ever when the code is generated and the application sends the code, I try to approve the sing in attempt but then it states an "internal server error" what can I do?…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Authenticator
Cambié el celular con el que tenía todos los códigos de verificación y en el celular nuevo no tengo ningún código, será posible recuperar los códigos anteriores ?
asked 2025-03-18T23:04:18.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 56.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Julian Zarate
0
Reputation points
asked 2025-03-18T23:04:18.18+00:00
Julian Zarate
0
Reputation points
0 answers
Can't verify my phone number (Poland)
Hi I've problem with number verification. Need some help :)
asked 2025-03-18T21:01:06.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 7.000000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Oliwia Myszak
0
Reputation points
commented 2025-03-18T21:03:03.73+00:00
Oliwia Myszak
0
Reputation points
2 answers
Microsoft Authenticator app can't connect
I'm stuck. In the Microsoft Authenticator app, when adding an account, it asks me to log in (username and password, as usual) and then displays a code. But how, if I'm inside the app itself and trying to add the account? I checked the support page about…
asked 2025-02-09T10:20:25.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 57.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Silvio Ribeiro
5
Reputation points
commented 2025-03-18T20:17:53.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mike Choiniere
0
Reputation points