Hello,
Thank you for posting in Microsoft Q&A.
Based on the description, I understand your question is related to snadbox account.
Clear Existing Sessions and make sure you are logged out of all active Azure sessions. You can use the Powershell command:
Disconnect-AzAccount
Sign In Again use this command:
Connect-AzAccount
If you encounter any specific error messages, note them down. They can provide clues to the issue.
Also check you are using the correct email address and password associated with your Azure account. If you're using a browser to sign in, clear your browser's cache and cookies. Try signing in from a different browser or device.
Have a nice day.
Best Regards,
Molly
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