Knowledge Article (KnowledgeArticle) table/entity reference (Microsoft Dynamics 365)

Článek
08. 02. 2025

Organizational knowledge for internal and external use.

Poznámka

The Microsoft Dynamics 365 Knowledge Article (KnowledgeArticle) table extends the Microsoft Dataverse Knowledge Article (KnowledgeArticle) table.

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

msdyn_creationmode
SetProductAssociations

msdyn_creationmode

Property	Value
Description	Opiton set to hold details about article if it is generated by AI or manually created
DisplayName	Creation Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_creationmode`
RequiredLevel	None
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	`msdyn_knowledgearticle_msdyn_creationmode`

msdyn_creationmode Choices/Options

Value	Label
0	Manual
1	Copilot

SetProductAssociations

Property	Value
Description	Set Product Associations
DisplayName	Set Product Associations
IsValidForForm	True
IsValidForRead	True
LogicalName	`setproductassociations`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`knowledgearticle_setproductassociations`
DefaultValue	False
True Label	Completed
False Label	Mark As Complete

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

incident_knowledgearticles
knowledgearticle_BulkOperations
knowledgearticle_CampaignResponses
knowledgearticle_IncidentResolutions
knowledgearticle_msdyn_copilottranscripts
knowledgearticle_msdyn_ocliveworkitems
knowledgearticle_msdyn_ocsessions
knowledgearticle_msfp_alerts
knowledgearticle_msfp_surveyinvites
knowledgearticle_msfp_surveyresponses
knowledgearticle_OpportunityCloses
knowledgearticle_OrderCloses
knowledgearticle_Posts
knowledgearticle_QuoteCloses
KnowledgeArticle_ServiceAppointments
msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle
msdyn_knowledgearticle_msdyn_kbenrichment_kbid
msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity
msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity

incident_knowledgearticles

Many-To-One Relationship: knowledgearticleincident incident_knowledgearticles

Property	Value
ReferencingEntity	`knowledgearticleincident`
ReferencingAttribute	`knowledgearticleid`
ReferencedEntityNavigationPropertyName	`incident_knowledgearticles`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: 10 QueryApi: null ViewId: `e3a4edef-0fd6-4c87-8863-b564be6167f5`

knowledgearticle_BulkOperations

Many-To-One Relationship: bulkoperation knowledgearticle_BulkOperations

Property	Value
ReferencingEntity	`bulkoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_BulkOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_CampaignResponses

Many-To-One Relationship: campaignresponse knowledgearticle_CampaignResponses

Property	Value
ReferencingEntity	`campaignresponse`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_CampaignResponses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_IncidentResolutions

Many-To-One Relationship: incidentresolution knowledgearticle_IncidentResolutions

Property	Value
ReferencingEntity	`incidentresolution`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_IncidentResolutions`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_msdyn_copilottranscripts

Many-To-One Relationship: msdyn_copilottranscript knowledgearticle_msdyn_copilottranscripts

Property	Value
ReferencingEntity	`msdyn_copilottranscript`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_msdyn_copilottranscripts`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_msdyn_ocliveworkitems

Many-To-One Relationship: msdyn_ocliveworkitem knowledgearticle_msdyn_ocliveworkitems

Property	Value
ReferencingEntity	`msdyn_ocliveworkitem`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_msdyn_ocliveworkitems`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_msdyn_ocsessions

Many-To-One Relationship: msdyn_ocsession knowledgearticle_msdyn_ocsessions

Property	Value
ReferencingEntity	`msdyn_ocsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_msdyn_ocsessions`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_msfp_alerts

Many-To-One Relationship: msfp_alert knowledgearticle_msfp_alerts

Property	Value
ReferencingEntity	`msfp_alert`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_msfp_alerts`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_msfp_surveyinvites

Many-To-One Relationship: msfp_surveyinvite knowledgearticle_msfp_surveyinvites

Property	Value
ReferencingEntity	`msfp_surveyinvite`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_msfp_surveyinvites`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_msfp_surveyresponses

Many-To-One Relationship: msfp_surveyresponse knowledgearticle_msfp_surveyresponses

Property	Value
ReferencingEntity	`msfp_surveyresponse`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_msfp_surveyresponses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_OpportunityCloses

Many-To-One Relationship: opportunityclose knowledgearticle_OpportunityCloses

Property	Value
ReferencingEntity	`opportunityclose`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_OpportunityCloses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_OrderCloses

Many-To-One Relationship: orderclose knowledgearticle_OrderCloses

Property	Value
ReferencingEntity	`orderclose`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_OrderCloses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

knowledgearticle_Posts

Many-To-One Relationship: post knowledgearticle_Posts

Property	Value
ReferencingEntity	`post`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_Posts`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgearticle_QuoteCloses

Many-To-One Relationship: quoteclose knowledgearticle_QuoteCloses

Property	Value
ReferencingEntity	`quoteclose`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgearticle_QuoteCloses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

KnowledgeArticle_ServiceAppointments

Many-To-One Relationship: serviceappointment KnowledgeArticle_ServiceAppointments

Property	Value
ReferencingEntity	`serviceappointment`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`KnowledgeArticle_ServiceAppointments`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: `CRMActivity.RetrieveByObject` ViewId: `00000000-0000-0000-00aa-000010001903`

msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle

Many-To-One Relationship: msdyn_copilotknowledgeinteraction msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle

Property	Value
ReferencingEntity	`msdyn_copilotknowledgeinteraction`
ReferencingAttribute	`msdyn_knowledgearticleid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_knowledgearticle_msdyn_kbenrichment_kbid

Many-To-One Relationship: msdyn_kbenrichment msdyn_knowledgearticle_msdyn_kbenrichment_kbid

Property	Value
ReferencingEntity	`msdyn_kbenrichment`
ReferencingAttribute	`msdyn_kbid`
ReferencedEntityNavigationPropertyName	`msdyn_knowledgearticle_msdyn_kbenrichment_kbid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity

Many-To-One Relationship: msdyn_knowledgearticlesuggestion msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity

Property	Value
ReferencingEntity	`msdyn_knowledgearticlesuggestion`
ReferencingAttribute	`msdyn_suggestedentity`
ReferencedEntityNavigationPropertyName	`msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity

Many-To-One Relationship: msdyn_suggestioninteraction msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity

Property	Value
ReferencingEntity	`msdyn_suggestioninteraction`
ReferencingAttribute	`msdyn_suggestedentity`
ReferencedEntityNavigationPropertyName	`msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

Many-to-Many relationships

These relationships are many-to-many. Listed by SchemaName.

msdyn_msdyn_customerasset_knowledgearticle
msdyn_msdyn_ocliveworkitem_knowledgearticle
msdyn_product_knowledgearticle

msdyn_msdyn_customerasset_knowledgearticle

See msdyn_customerasset msdyn_msdyn_customerasset_knowledgearticle Many-To-Many Relationship

Property	Value
IntersectEntityName	`msdyn_msdyn_customerasset_knowledgearticl`
IsCustomizable	True
SchemaName	`msdyn_msdyn_customerasset_knowledgearticle`
IntersectAttribute	`knowledgearticleid`
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_msdyn_ocliveworkitem_knowledgearticle

See msdyn_ocliveworkitem msdyn_msdyn_ocliveworkitem_knowledgearticle Many-To-Many Relationship

Property	Value
IntersectEntityName	`msdyn_msdyn_ocliveworkitem_knowledgeartic`
IsCustomizable	True
SchemaName	`msdyn_msdyn_ocliveworkitem_knowledgearticle`
IntersectAttribute	`knowledgearticleid`
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_product_knowledgearticle

See product msdyn_product_knowledgearticle Many-To-Many Relationship

Property	Value
IntersectEntityName	`msdyn_product_knowledgearticle`
IsCustomizable	True
SchemaName	`msdyn_product_knowledgearticle`
IntersectAttribute	`knowledgearticleid`
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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